Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
Bearbeitet am 20. März 2024

I can only say good things about this company! I had some tweaking to do before the app worked perfectly, but they came through with each and every request within 1 day! their customer service is available 20 hours a day, just amazing! plus the add really solved all my shipping issues that i had! 5 stars!

Blooms of Hawaii
Vereinigte Staaten
Etwa ein monat mit der App
Logbase hat geantwortet 6. März 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

22. März 2024

Jenifer was a star today in helping us set up our custom integrations of Pickeasy, with the support of her team. It seems like it's going to take care of all of our needs, in terms of calendar functionality. Thanks very much!

wheelersofchiswick
Vereinigtes Königreich
3 monate mit der App
Logbase hat geantwortet 24. März 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

9. April 2024

Great Support system. One of their support engineer named Veena jumped on a zoom call and fixed the problem for me. Thank you Veena!

KCART FL
Vereinigte Staaten
Etwa ein jahr mit der App
Logbase hat geantwortet 16. April 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

7. Februar 2024

Customer support is excellent! I just communicated with Veena who was patient, thorough, and very helpful. Great experience!

Spirited Food Co.
Vereinigte Staaten
Etwa 3 jahre mit der App
Logbase hat geantwortet 8. Februar 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

12. Februar 2024

Thank you Febin for the quick help! We had the problem solved within 5 minutes! Great App.

CleanTaste
Schweiz
Fast 2 jahre mit der App
Logbase hat geantwortet 13. Februar 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

5. März 2024

Nandhini and Dhina were absolutely amazing, they answered all my questions and helped me set up my store so it is working perfectly to the way I want it. Highly recommend this app! Thank you so much!

Rabbits On The Run
Australien
2 monate mit der App
Logbase hat geantwortet 7. März 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

28. Januar 2024

Great app and the assistance from Dhina was incredible! He was super helpful and assisted me with all of my needs. Completely perfect, very happy with the service and will be contacting Dhina again if I ever require more help with my Shopify

St. Louis
Australien
5 monate mit der App
Logbase hat geantwortet 29. Januar 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!

7. April 2024

All my requests were actioned within minutes.The best customer service experience I have had in a while!

Therese Lum
Australien
Etwa ein monat mit der App
Logbase hat geantwortet 8. April 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

13. Februar 2024

Febin was very helpful with walking me through all the different options of the Pickeasy app. I feel that this was the solution I needed for my online store. Very professional and nice to speak with. I would recommend this app to anyone who needs the ability to schedule certain pickup dates/times and/or blackout dates. This is what I was looking for!

Space City Crunch Munch
Vereinigte Staaten
8 tage mit der App
Logbase hat geantwortet 15. Februar 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

18. März 2024

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency.

One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers.

Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines.

Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience.

Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

GREAT EVENT RENTALS
Vereinigte Staaten
Ein tag mit der App
Logbase hat geantwortet 19. März 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.