Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Avis (1 099)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
28 novembre 2024

Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond.
Thank you

The Fresh Fish Shop UK
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Logbase a répondu 1 décembre 2024

Thank you for taking the time to share your feedback-we truly appreciate your support and are thrilled to know we could make your experience a positive one:)

Modifié le 9 janvier 2025

Dear Manas and Subi,

I want to take a moment to express my sincere appreciation for the exceptional customer service you both provided. Your professionalism, attention to detail, and willingness to assist made a significant difference in resolving my issue smoothly.

Thank you for taking the time to explain the issue in detail and ensuring I understood every aspect clearly

It was evident that you genuinely cared about resolving my concerns efficiently.

Thank you both for going above and beyond to assist me!

Cakery New Zealand
Nouvelle-Zélande
Plus d'un an d’utilisation de l’application
21 novembre 2024

Very great addition to my website. The support team is always quick to respond to my questions and resolve any issue I may have.

Pink Bakery by Ange
Philippines
Plus de 3 ans d’utilisation de l’application
Logbase a répondu 10 décembre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Modifié le 4 novembre 2024

Sudhan ravi helped me rearrange my store pick-up times because I had to change my hours for Thanksgiving. In less than 10 minutes my store was ready to take holiday sale orders. I could not have done it without him!

Sweet Pea's Pies
États-Unis
Plus d'un an d’utilisation de l’application
Logbase a répondu 10 décembre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

30 décembre 2024

Thank you, Subi. The problem has resolved with the assistance of Subi through Zoom. It was easy and smooth!

Soldeli
Royaume-Uni
Plus d'un an d’utilisation de l’application
23 décembre 2024

Very helpful zoom call with Subi, she was able to address the issue quite efficiently

Restaurant Sur Mer
France
Presque 4 ans d’utilisation de l’application
23 décembre 2024

Great app and even better customer service! I worked with Jenifer and she was amazing as always. Very good at understanding our companies needs and takes the time to make sure the app is working the way we need it to. Thank you!

Revland Outdoor Living
États-Unis
22 jours d’utilisation de l’application
29 octobre 2024

I am very happy that I picked PickEasy for our on-site appointment scheduler. We have a very unique business and the customization capabilities and the easy of updating our availability for pickup has been immensely valuable to our business. Unlike with Shopify, the Customer Support is very responsive and helpful. Using the chat feature I can count on a quick resolution to any issue I may have.

Twin Cities Crickets
États-Unis
7 mois d’utilisation de l’application
Logbase a répondu 10 décembre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

11 décembre 2024

Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition.

From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information.

What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs.

As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience.

In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!

KUEVINGS Co.
Malaisie
12 jours d’utilisation de l’application
Logbase a répondu 12 décembre 2024

Thank you so much for your amazing review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind feedback!

2 janvier 2025

Excellent app. The tech/customer service team is amazing and very quick to fix your issues. They go above and beyond too!

Mtl Flower Co.
Canada
Presque 2 ans d’utilisation de l’application
Logbase a répondu 3 janvier 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.