Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Avis (1 099)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
26 juillet 2022

Customer service was super helpful in setting up our delivery process. Scheduling was easy, and he was very friendly and easy to follow.

goudathymesboards.com
États-Unis
Environ 10 heures d’utilisation de l’application
18 janvier 2022

Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!

Tartistry by M
Singapour
Environ 10 heures d’utilisation de l’application
25 décembre 2023

Great support recommend to try!

Dana's Breads
États-Unis
Environ 9 heures d’utilisation de l’application
Logbase a répondu 1 février 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

11 août 2022

I've just installed and the help was able to support right away in the configuration. It seems to be working, so I gave it a 4 star (hopefully I can change later) since I'm testing this on our webshop.

Madre Santa Mexican Food
Pays-Bas
11 jours d’utilisation de l’application
17 novembre 2021

This app provided exactly what I needed, and the support is one of the best I have experienced, all support/questions were attended to with speed.

Lemoni
Afrique du Sud
Environ 8 heures d’utilisation de l’application
11 janvier 2024

I am just starting to use the app. Arranged a zoom call with one of the team, Vinduja. She is very helpful in assisting me to set up according to my requirement.

Fiore Arte
Singapour
Environ 8 heures d’utilisation de l’application
Logbase a répondu 16 janvier 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

22 mars 2022

If i could give more than 5 stars I would. This app solved my needs exceptionally well! The support I received in setting up and configuring was top notch. Thank you.

NOURISH Cooking Co.
États-Unis
Environ 8 heures d’utilisation de l’application
2 octobre 2020

This app is brilliant, it has enabled me to organise my orders, collections and shipping. Not all my products can be shipped. I contacted the guys for help with set up and they shared my screen and did so much of the set-up for me. I am delighted with it. They are so quick to respond to any questions.

John Bakes Cakes
Royaume-Uni
Environ 7 heures d’utilisation de l’application
29 octobre 2021

Werkt fijn met heel erg veel mogelijkheden voor zowel bezorgen en afhalen. Bij vragen werkt de service ook erg goed!

Arie Bakker
Pays-Bas
Environ 7 heures d’utilisation de l’application
22 décembre 2021

Unfortunately, it did not work for my website. Many minor errors, lack of internal communication between the app support team. It really messed up my shipping section , automatic email does not look professional and continually losing the customer - Launched the site last week and already lost 4 customers.. Its crucial for the new site.. Support team was always there and willing to helpful but it is just not meet my needs

Mamarang
Canada
9 jours d’utilisation de l’application
Logbase a répondu 22 décembre 2021

Hi,

This is Saravanakumar, CEO of LogBase. I sincerely apologize for the issues that happened. l understand the pain of losing customers as we also run an e-commerce business.

I just went through all the communication you had with our support team. It looks like the checkout experience for the customer was not seamless. If you can give us another opportunity, I can connect with you personally on a Zoom call and sort out the issues you have in the checkout page. We can also help you customize all the emails as per your requirement. We are also limited in some cases in Shopify as the checkout page of Shopify is not customizable, this would be the case for all similar apps in the Shopify app store. You can check them as well.

Thanks for the opportunity and time.
Saravanakumar
CEO
LogBase