Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Avis (1 146)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
23 septembre 2020

Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!

Mizzu Flora Singapore
Singapour
Environ 19 heures d’utilisation de l’application
13 septembre 2023

Raj gave me an exceptional customer service experience. He was able to solve my issue and then some and was able to answer any question I had. He was very kind and patient and took the time to help the more affordable option work for me.

Novelty Sweets
États-Unis
Environ 18 heures d’utilisation de l’application
Logbase a répondu 19 septembre 2023

We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂

10 novembre 2023

Received quick and helpfull help from Veena

Vegan Supplements Curacao
Curaçao
Environ 15 heures d’utilisation de l’application
Logbase a répondu 11 novembre 2023

Thank you so much for your kind words and for choosing Pickeasy! We truly appreciate your support and are here to assist you whenever you need us.

Modifié le 15 janvier 2021

I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.

Got it Made Stratford
Canada
19 jours d’utilisation de l’application
Logbase a répondu 15 janvier 2021

Thank you for the feedback.

Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.

The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.

For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.

We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.

3 novembre 2023

I think this App is going to work out perfectly for my Home Bakery business. I was able to get support immediately when I sent a question. Thank you!

It Spells Good
États-Unis
Environ 13 heures d’utilisation de l’application
Logbase a répondu 5 novembre 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

28 septembre 2023

Wonderful service. Kavishan was great help!

Targ - Kręgliccy
Pologne
Environ 12 heures d’utilisation de l’application
Logbase a répondu 29 septembre 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future

13 février 2024

Dhina was absolutely amazing and patient with me. Purely based on his service and patience, I'll definitely give Pickeasy a go.

Italian Deli Online
Afrique du Sud
13 jours d’utilisation de l’application
2 février 2024

This app is very helpful for setting time slots for delivery. I'm technical in nature, but fairly new to Shopify, so I'm still finding my way through how to customize things properly. I contact their support and they were able to help me customize the app a little and set the proper settings to get everything set up.

The Boozy Baking Company
États-Unis
Environ 11 heures d’utilisation de l’application
Logbase a répondu 6 février 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

26 juillet 2022

Customer service was super helpful in setting up our delivery process. Scheduling was easy, and he was very friendly and easy to follow.

goudathymesboards.com
États-Unis
Environ 10 heures d’utilisation de l’application
18 janvier 2022

Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!

Tartistry by M
Singapour
Environ 10 heures d’utilisation de l’application