Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
14 novembre 2020

If I could give a 100000 (or more) star review I would! I have never experienced such incredible customer service in my life. Every single brick wall I hit, any time I had a query and needed some assistance there was someone right there to help and find a solution or best case work-around. Kumar in particular (and Sree) I simply cannot praise more highly. Thank you so much for all you've done to help with the launch of my site and the ongoing support you are continuing to provide. With warmest wishes and my deepest thanks, Hannah (Operations Director at The Sorbus Tree).

The Sorbus Tree
Royaume-Uni
Environ 3 ans d’utilisation de l’application
Modifié le 13 juin 2020

It's useful and compatible with our Restaurant need. Support is prompt with setup assistance too! I am looking forward to it being on Shopify POS so that the Order dashboard would be viewable through the POS app as well
:)

theplusgroupph
Philippines
Environ 3 ans d’utilisation de l’application
Logbase a répondu 13 juin 2020

Thank you for the wonderful review!

Modifié le 8 janvier 2024

Rahul is excellent. He helped with my questions immediately. Appreciate and thank you!

K. FLOWER
Singapour
Environ 3 ans d’utilisation de l’application
Modifié le 11 octobre 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Crave
Inde
Environ 3 ans d’utilisation de l’application
2 mars 2021

We were very impressed by the level of customer service provided by this app developer. Immediately after installing the app, we were able to have a Zoom meeting with customer service to help us complete the installation. It was a huge timesaver and incredibly helpful. Thanks so much!

Alberta Food Tours
Canada
Environ 3 ans d’utilisation de l’application
Modifié le 7 août 2020

The app was very easy to get up and running, and their support service has been very fast and helpful with any questions I had.

Butterflower.co
États-Unis
Environ 3 ans d’utilisation de l’application
Modifié le 5 mars 2024

I used this app to get help with an issue, I received excellent support, thank you very much for you help. I have used this support many times and have never been disapointed!

Calgary Plants
Canada
Environ 3 ans d’utilisation de l’application
24 septembre 2020

I have searched and searched for a one stop shop for Pick up and Deliver and to my delight, I finally found it with the In Store Pick Up Local Delivery App. Past apps created major problems in our store resulting in loss of sales as both pick up and delivery apps did not talk to each other. This app was simple to set up and integrate and the Log Base customer service chat was available for my most pressing questions. I was immediately offerred a Zoom call with the developer who did all the back end work to satisfy our needs. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Highly recommend this app to avoid headaches and confusion to your customer and to minimise your admin of using 2 seperate apps. Well done Log Base and thankyou for all the work you have put into improving our online store.

dannyspastries
Australie
Environ 3 ans d’utilisation de l’application
Logbase a répondu 24 septembre 2020

Thank you for the wonderful review.

14 janvier 2021

This was very easy to set up and use, and the customer service is very responsive and helpful, especially for a newbie like me.

The Challahman
États-Unis
Presque 3 ans d’utilisation de l’application
24 novembre 2020

Great app. Big shoutout to the tech team! amazing customer service! This app makes everything easy!!!

De Maravilla Tapas
Royaume-Uni
Presque 3 ans d’utilisation de l’application