Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Avis (915)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
19 mai 2023

the app is able to comply with all our demands and the support is really quick and helpful. We can recommend this app.

Wrapstars-catering
Autriche
Environ un mois d’utilisation de l’application
Logbase a répondu 19 mai 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you

4 juin 2024

Wonderful and fast customer service. Easy to implement and has been great for my site.

Weesh Bake Shop
États-Unis
Environ un mois d’utilisation de l’application
Logbase a répondu 10 juin 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

22 mars 2024

very helpful costumer care sudan , thakyou

PARTY STATION
Arabie saoudite
Environ un mois d’utilisation de l’application
Logbase a répondu 24 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

10 janvier 2023

Their customer service is top-notch!! They helped me customize the look of the app to match my store theme perfectly. They're awesome.

Kitchen Farmacy
Canada
Environ un mois d’utilisation de l’application
Logbase a répondu 11 janvier 2023

Thanks for your wonderful review! It's always our pleasure to assist you.

30 avril 2024

I received amazing service from Suki, quick responses and immediate resolution of my store's issue. I'm very happy with the app and would greatly recommend it.

Blooms By ZN
Afrique du Sud
Environ un mois d’utilisation de l’application
Logbase a répondu 2 mai 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

17 octobre 2022

Thank you for your kind support.
It was very easy to understand.
If there is anything I don't understand, you also reply to me immediately and you are very helpful online.

農口尚彦研究所
Japon
Environ un mois d’utilisation de l’application
4 juin 2023

Absolutely love this app and more importantly the support is amazing. Anytime I have a question the team is there to help. I've spoken with them twice now and both times they were very helpful. This last time I spoke with Veena and she was great. Highly Recommend.

Devoured Pet Food
États-Unis
Environ un mois d’utilisation de l’application
Logbase a répondu 4 juin 2023

Thank you so much for taking the time to leave us such a wonderful review. This means a lot to us. Please feel free to reach out to us if you have any queries. We will be happy to help you anytime.

3 octobre 2022

I don't ship products. Everything is local delivery and pick up. This app allows the flexibility without going to a higher monthly membership with shopify. I've used the zoom chat a couple of times, because I'm still learning, and EVERY TIME they were super helpful and patient.

graciously made
États-Unis
Environ un mois d’utilisation de l’application
Logbase a répondu 28 avril 2023

Thank you for taking the time to leave us a wonderful review. It means a lot to us. Please reach out to us if you have any queries. We will be happy to help you anytime.

7 octobre 2022

Exactly what I needed to deal my local deliveries, my customers can now pick a date for the delivery. Support is super efficient and nice too. Thanks guys, so happy i found you.

CanneLA
États-Unis
Environ un mois d’utilisation de l’application
27 avril 2024

Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page.

Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.

C Patisserie (SG)
Singapour
Plus de 2 ans d’utilisation de l’application
Logbase a répondu 30 avril 2024

UPDATE: We noticed that our team has promptly addressed and fixed the problem you mentioned. We hope everything is working fine for you now.

If you need any further assistance or have any questions, please don't hesitate to reach out to us via email.

Regards,
Logbase.

I extend my sincerest apologies for any inconvenience or misunderstanding caused by the recent issue. Your satisfaction is our top priority, and we deeply regret any frustration you may have experienced. We understand that the process for disabling our app may not have been clearly communicated, especially for installations made before the introduction of the Shopify app embed feature. Moving forward, we are committed to improving our communication and support to ensure a seamless experience for you. We are fully prepared to assist you promptly, including upgrading the app to a newer version and delisting the old registration for your store. Rest assured that we will continue to prioritize your needs and provide the best service possible. Your satisfaction is paramount, and we are dedicated to resolving any issues you may encounter. Once again, I apologize for any inconvenience you have experienced.