Pickup Delivery Date —Pickeasy
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Thank you Annie, for explaining the topic we discussed! Your explanations were clear, concise and helpful.
“We're really grateful and appreciate you taking the time to share your rating with us."
Tried this app for our store. Customer Service is great, Sree helped me set up everything remotely. I would recommend
Got the help needed for set-up. Can't wait to use app to make delivery & checkout easier. Thank you!
App serves its intended purpose and I'm amazed with the support. One of the few in Shopify with fast response times and willingness to help with customisation. Truly impressed!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.
Thank you for the feedback.
Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.
The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.
For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.
We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.
App is perfect & wonderful for my shop to manage our deliveries slots available to customers. Previously I was using a much more expensive app & Logbase can do what it could do & much more. Customer service team at Logbase is also top-notch always replying almost instantly & resolving my issues within the day itself. The other app I always had to wait hours just to talk to someone. Frequently, Janani was the one who assisted me & she is perfect. Knows her stuff & always friendly & helpful. Thanks team!
Best delivery date app we could find. Excelent costumers service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Febin was quick and helpful, was able to answer all my questions promptly and had great customer service. Looking forward to learning more!
Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future.
Janani Logbase
とても親切で丁寧かつバグがあっても最後まで付き合って解決してくれました。とても頼りがいがありますし、このアプリはサポートが充実しているためとてもおすすめです。もしバグがあってもテクニカルサポートにすぐ連絡し解決に努めてくれます。
We are delighted with the functionality of Pickeasy and how it makes collection easy for our customers. We could not have done this without the app. Siddarth set this up again for us with ease, making the process friendly and problem-free. Thanks again Siddarth!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.