Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Avis (1 100)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
5 juin 2023

Thank you Annie, for explaining the topic we discussed! Your explanations were clear, concise and helpful.

Zyenn Flower
Malaisie
19 jours d’utilisation de l’application
Logbase a répondu 5 juin 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

13 août 2021

Tried this app for our store. Customer Service is great, Sree helped me set up everything remotely. I would recommend

Collector Wines
Australie
19 jours d’utilisation de l’application
Modifié le 29 janvier 2021

Got the help needed for set-up. Can't wait to use app to make delivery & checkout easier. Thank you!

The Social Rose
Canada
19 jours d’utilisation de l’application
2 avril 2024

App serves its intended purpose and I'm amazed with the support. One of the few in Shopify with fast response times and willingness to help with customisation. Truly impressed!

SG Bird's Nest
Singapour
14 jours d’utilisation de l’application
Logbase a répondu 4 avril 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Modifié le 15 janvier 2021

I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.

Got it Made Stratford
Canada
19 jours d’utilisation de l’application
Logbase a répondu 15 janvier 2021

Thank you for the feedback.

Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.

The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.

For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.

We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.

22 août 2022

App is perfect & wonderful for my shop to manage our deliveries slots available to customers. Previously I was using a much more expensive app & Logbase can do what it could do & much more. Customer service team at Logbase is also top-notch always replying almost instantly & resolving my issues within the day itself. The other app I always had to wait hours just to talk to someone. Frequently, Janani was the one who assisted me & she is perfect. Knows her stuff & always friendly & helpful. Thanks team!

dotdotbowl
Singapour
19 jours d’utilisation de l’application
6 mai 2024

Best delivery date app we could find. Excelent costumers service.

UniGifts Presentes Especiais
Brésil
8 jours d’utilisation de l’application
Logbase a répondu 7 mai 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

13 décembre 2023

Febin was quick and helpful, was able to answer all my questions promptly and had great customer service. Looking forward to learning more!

Tamales Silvia
États-Unis
17 jours d’utilisation de l’application
Logbase a répondu 15 décembre 2023

Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future.

13 octobre 2022

Janani Logbase
とても親切で丁寧かつバグがあっても最後まで付き合って解決してくれました。とても頼りがいがありますし、このアプリはサポートが充実しているためとてもおすすめです。もしバグがあってもテクニカルサポートにすぐ連絡し解決に努めてくれます。

京都八百忠|お持ち帰り・デリバリー
Japon
17 jours d’utilisation de l’application
6 avril 2023

We are delighted with the functionality of Pickeasy and how it makes collection easy for our customers. We could not have done this without the app. Siddarth set this up again for us with ease, making the process friendly and problem-free. Thanks again Siddarth!

Birch Performance
Royaume-Uni
17 jours d’utilisation de l’application
Logbase a répondu 6 avril 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.