Pickup Delivery Date —Pickeasy
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Wow. Gotta say these guys have the best customer service i have experienced with any of these shopify apps. Definitely hands on. help you with everything you need, wether expert or beginner. And of course the 2 apps they got are amazing. 100% recommend logbase for your business needs.
Janani was very responsive and fast to answer all of my questions. Literally minutes after signing up I asked the support team a question and they got on a zoom call right away. This is very convenience because I was on a time crunch at that moment and I was able to push my work much faster!
Was having difficulting with a couple of settings and messaged the support team. Within 5 minutes I was on a Zoom call, he was controlling my screen and entering code to fix all my problems. Amazing service I was so impressed by this. I highly recommend you download the app.
Rahul hat uns perfekt durch den Onboarding Prozess geleitet. Weiter so! Auch die App erfüllt bisher alle unsere Ansprüche
Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.
Thank you for all of your help Barath!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath / Rahul logbase expetionnal service thank you!!!
The service was very helpful he helped me to setup delivery dates for customers
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Dhina
We sincerely appreciate you taking the time to share your feedback with us. Your kind words mean a lot, and we're delighted to hear about your positive experience with our...
Rahul did a great job explaining the features of the app and helping me identify a new app upgrade that is coming soon.
Looking forward to hearing when the upgrade is available.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Dhina was absolutely amazing and patient with me. Purely based on his service and patience, I'll definitely give Pickeasy a go.
Does not work unless Shopify's 3rd party carrier rate API is enabled...despite the misleading info this App writes in the pop up during set up after installing the app. 3rd party carrier rate API is only available if you're on a shopify plan that costs minimum $320/month. Really disappointed this app misled us about this requirement and wasted our time setting up and testing an app that was never gonna work as advertised. We contacted "support" about this but they said some folks don't need 3rd party API access because they just use the date picker portion of this app...be warned! Doing this would allow customers to choose a *delivery* date on the cart page and then the $0 free (pickup) option at checkout...it's not a real world solution and this app needs to be more upfront about the expensive shopify requirements it needs to function correctly.
Hello,
Thank you for your response.
We want to communicate that we have made diligent efforts to present accurate information regarding the Carrier Calculated Shipping API, as it is a mandatory requirement for apps like ours on Shopify. Additionally, we'd like to clarify that the Carrier Calculated Shipping API is accessible with the "Shopify" plan ($79). You can either add this API as a $20/month add-on or opt for the annual Shopify plan to include this feature.
We sincerely apologize if our previous explanation caused any confusion, and we assure you that it was not our intention to provide inaccurate information. We have carefully reviewed the details and updated the content to ensure clarity and minimize any potential misunderstandings.
Should you require assistance with setting up the app, please don't hesitate to contact us. We are more than willing to help at any time.
Regards,
Siva
Customer Success Team
Logbase.io