리뷰 (948)

전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2020년 12월 1일

Lovely customer service. Friendly, very available and understanding. The app itself is very intuitive and adaptable to your particular service.

Jannettas Gelateria
영국
앱 사용 기간 3개월
2023년 5월 19일

Very good app. Janani's remarkable customer service is the cherry on top! Prompt, friendly, and always there to help. Highly recommend!

happymorning
영국
앱 사용 기간 3개월
답글 Logbase개 2023년 5월 19일

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

2022년 4월 27일

Super helpful customer service team (Sudhan), always available to do a zoom call to assist me with my issues.

Friday's Garden
싱가포르
앱 사용 기간 3개월
2022년 2월 3일에 편집됨

I've used this app for a while now and their customer service is the best I've ever experienced. Today Siva helped me troubleshoot some settings that I couldn't figure out. Any time I have a question they are always willing and ready to help.

Open Range Angus
미국
앱 사용 기간 3개월
2020년 9월 2일

This app is perfect for my cookie business! It allows you to pick specific pick up/delivery days & times which is exactly what I needed. Customer service is extremely helpful in explaining everything and helping me navigate through their app. I would highly recommend downloading it if it fits your needs!

Decadent Dough
캐나다
앱 사용 기간 3개월
2020년 6월 5일

Excellent customer service! I had a small problem with the layout of the date and time selector boxes in the shipping cart and they immediately emailed me back and helped me solve problem. No extra charge and no hassle.

Simple and effective design

Thanks guys!

Sherwood Suppers
영국
앱 사용 기간 3개월
답글 Logbase개 2020년 6월 5일

Thank you for the feedback. Happy to assist.

2023년 5월 12일

I have a small flower online shop and installed Pickeasy app for client to be able to choose the time and method of delivery or pick up, I had a minor issue with how it worked with my online Shopify store , but Pickeasy set up a zoom meeting to resolve the issue, Dinesh called me and was very helpful and patiently helped to solve the issue, so app now running perfectly, I recommend them if you need an app for delivery or pickup .

Isle of Flowers
캐나다
앱 사용 기간 2개월
답글 Logbase개 2023년 5월 12일

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your needs and we look forward to serving you again in the future.

2020년 8월 11일에 편집됨

Would like to commend the LogBase team for their swift response and action about our issue. App is also easy to use and the support team is very approachable within the app itself.

Misla Baking Co.
필리핀
앱 사용 기간 2개월
답글 Logbase개 2020년 8월 10일

We are extremely sorry for the inconvenience caused. This happened because our HTTPS renewal failed for some unknown reason. The app was down for 2 hours due to it. We assure you such glitches will never happen again. Thank you for the opportunity and patience.

2022년 12월 28일

The customer service team is amazing. I had a question and could use the free zoom assistance option. They fixed my problem within a day. Perfect.

www.freggie.nl
네덜란드
앱 사용 기간 2개월
2022년 5월 30일

So happy to find this app which is half the price of a similar app, but with much better assistance. I asked a question about set up, received a reply straight away and was offered a free zoom meeting which I was able to book the very next day. The person that helped me was super friendly, fast and did the whole set up for me remotely in half an hour - just amazing as I have spent a lot of time trying to find these solutions myself (and paid an expert to help too!). I'm so pleased I found this app and I feel very confident that if I have any issues in the future there will be a quick solution found for me.
Thanks so much!

Joe and Joy
뉴질랜드
앱 사용 기간 2개월