Omtaler (955)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
8. juni 2020

Fantastic app and wonderful support in helping get the app set up - highly recommended. I'm fairly new to shopify so this support was fantastic

Artisan Market Online
Storbritannia
Rundt 20 timer bruker appen
Logbase svarte 8. juni 2020

Thank you for the great review.

23. september 2020

I had very specific needs and they were able to help me fix it with ease. Helpful and available, exactly what we needed.

ThePastaShoppe
Canada
Rundt 20 timer bruker appen
23. september 2020

Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!

Mizzu Flora Singapore
Singapore
Rundt 19 timer bruker appen
2. desember 2020

I had some initial teething issues with the app (my end as i dont understand liquid as a code) Within afew hours I had a zoom meeting set up, shared my screen and the customer service representative solved them all within the space of 20 minutes. Polite, informative and most importantly very secure when it came to privacy. 10/10 customer service and 10/10 for the app's functionality!

Kims Vegan Cakes
Storbritannia
Rundt 18 timer bruker appen
Redigert 15. januar 2021

I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.

Got it Made Stratford
Canada
19 dager bruker appen
Logbase svarte 15. januar 2021

Thank you for the feedback.

Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.

The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.

For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.

We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.

26. juli 2022

Customer service was super helpful in setting up our delivery process. Scheduling was easy, and he was very friendly and easy to follow.

goudathymesboards.com
USA
Rundt 10 timer bruker appen
18. januar 2022

Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!

Tartistry by M
Singapore
Rundt 10 timer bruker appen
11. august 2022

I've just installed and the help was able to support right away in the configuration. It seems to be working, so I gave it a 4 star (hopefully I can change later) since I'm testing this on our webshop.

Madre Santa Mexican Food
Nederland
11 dager bruker appen
17. november 2021

This app provided exactly what I needed, and the support is one of the best I have experienced, all support/questions were attended to with speed.

Lemoni
Sør-Afrika
Rundt 8 timer bruker appen
22. mars 2022

If i could give more than 5 stars I would. This app solved my needs exceptionally well! The support I received in setting up and configuring was top notch. Thank you.

NOURISH Cooking Co.
USA
Rundt 8 timer bruker appen