Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
Edytowano 8 luty 2023

They are always so quick to respond and so helpful with all my questions and issues! So far loving this app!

Expressions
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
6 październik 2021

I reached out to customer support about an issue I was having with my online store with the date/time picker. The lady who helped me was able to go in the backend of the store and override some issues in order for it to work again. My store is back to normal again, and it was all with the great customer service support I received. Thank you so much!

HKFlowers
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
13 kwiecień 2023

GREAT APP, AMAZING ASSISTANCE, AMAZING TEAM !
Thank you so much Veena & Sowmiya for having solved my issue in no time!!

Margot Floral Design
Zjednoczone Emiraty Arabskie
Ponad 2 lata korzystania z aplikacji
Logbase odpowiedział(a) 13 kwiecień 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

6 lipiec 2022

I was having issues with disabling express checkout and contacted support. They were able to quickly resolve the issue!

Sweet Temptations Co.
Kanada
Ponad 2 lata korzystania z aplikacji
4 luty 2021

I changed to use this app as the previous provider had too many glitches and didn't really assist me to rectify the issue. LogBase provided me with clear instructions when setting up the app to integrate my with my store and then immediately jumped on a zoom call with me to help me with the rest of the issues that I was facing. I highly recommend them and their excellent customer service.

Eat Plate Love
Australia
Ponad 2 lata korzystania z aplikacji
3 listopad 2020

Excellent, flexible app! Simple to set up, includes all the settings you need to accommodate even complicated services and hours (which is important for a lot of restaurants turning to delivery during these times). Technical assistance is second to none - the developers are always available through chat, offer quick and helpful assistance. Highly recommend for any restaurant looking to pivot their business to offer delivery and pick-up.

Marigold
Włochy
Ponad 2 lata korzystania z aplikacji
Edytowano 5 grudzień 2023

Great App, excellent support! Greetings to Rahul who helped me, specially Barath setting everything my business needed up! Great Job!

The Bakers Studio USA
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Logbase odpowiedział(a) 20 lipiec 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

30 wrzesień 2021

We are an online cake store and we use this app for our local deliveries and pick up. The app works well and we are happy with it. The most important part is the customer service. The support team has been invaluable to us from helping with the set up and fixing any minor issues. They have a Zoom service, where you can book a meeting and speak to someone on their team and they help you right then and there. The customer service is outstanding.

bannos
Australia
Ponad 2 lata korzystania z aplikacji
12 listopad 2020

I recently upgraded this app and am very happy I did. The option to have different lead times for my products is exactly what I needed. I needed some help to set it up correctly and the support people were amazing and very quick to respond. I was able to customize this app to fit my specific needs.

Le Marché Bistro 1843 Marketplace
Kanada
Ponad 2 lata korzystania z aplikacji
26 luty 2021

This app is exactly what I need and the support/development team is A-M-A-Z-I-N-G! They have been extremely helpful, knowledgeable, and patient with my 238923471372392 questions. I love how responsive they are to questions - definitely top-notch customer service. The app's functionalities are great, the interface is easy to use, and its appearance in my store is beautiful. It definitely creates a great user experience and I know the team is making a bunch of improvements to make it even better. I tested TONS of other apps, and this beats the competition in terms of functionality, ease of use, price, support, and appearance. I would give it 10 stars if I could. Thank you!!!!

HoneyFlower Foods
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji