Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
Edytowano 26 styczeń 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help!
Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout.
There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Plant Party
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Logbase odpowiedział(a) 25 styczeń 2023

Thank you for your kind review! It's always our pleasure to assist you.

25 wrzesień 2020

I am on my trial period with this app. Despite which, the team was super responsive and efficient. They define what good customer service is all about! Thank you Kumar and team. Keep up the good work.

The Fat Little Penguin
Indie
Prawie 2 lata korzystania z aplikacji
Logbase odpowiedział(a) 25 wrzesień 2020

Thank you for the wonderful review.

5 sierpień 2021

App works great and customer service is excellent. Meets all our needs and customisations by the team were very helpful.

refrainldn
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
8 grudzień 2021

Super helpfull with support, always helping directly with issues.
App works really good.
We really appreciate the work the do and how good the app works

Tidlösa Högtider
Szwecja
Prawie 2 lata korzystania z aplikacji
Edytowano 10 lipiec 2022

Service d'assistance très réactif et totalement disponible. Merci à Sudhan. Mes besoins étant spécifiques, je continue d'expérimenter l'application. Très bon ressenti pour le moment.

josydelices.com
Francja
Prawie 2 lata korzystania z aplikacji
9 sierpień 2022

Annie was super helpful & very patient helping me set up some shipping rates etc. Really great service from her.

Pork Ewe Deli
Australia
Prawie 2 lata korzystania z aplikacji
Edytowano 7 maj 2021

This app's functionality and service blows every other app out of the water. I tried installing every delivery/pickup calendar app I could find on the app store, and only this one ended up fitting our needs because its features are so much richer and more developed than the others. The UI is easy and pleasant to use, and the customer service team is amazing. If you want a well-made app that will work for you long term and grow with your business's needs, this is the one. Service: Annie and her team were always available for zoom calls and worked extensively with me to make sure that the app looked great with my store theme. Every request was fulfilled within a few hours, and I am honestly so impressed - this is probably the best service I have encountered working with any app on Shopify. If you're wondering why this app only has 5 star reviews (you will NEVER find this on another Shopify app), there is a good reason for it. You will be in good hands!

ORIZUMÉ
Kanada
Prawie 2 lata korzystania z aplikacji
29 czerwiec 2022

I used this app to set up a bunch of different custom local pick up options that are not standardized. The customer service I received from Siddarth at LogBase was exceptional! The app was able to do all the things I wanted - the company helped me figure it out. I couldn't be happier.

Market Fresh
Kanada
Prawie 2 lata korzystania z aplikacji
13 grudzień 2022

so helpful, its just the best app to use, i have tried many others and i always come back to this one. So simple but complex in what you can do, download it now

S&J Fisheries
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Edytowano 27 październik 2023

Barath was very patient and professional in helping me with some complex issues I was having. And the app is very helpful in allowing me to schedule distinct products for distinct events.

Missoula Cakes
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji