Pickup Delivery Date —Pickeasy
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Fantastic app and wonderful support in helping get the app set up - highly recommended. I'm fairly new to shopify so this support was fantastic
Thank you for the great review.
I had very specific needs and they were able to help me fix it with ease. Helpful and available, exactly what we needed.
Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!
I had some initial teething issues with the app (my end as i dont understand liquid as a code) Within afew hours I had a zoom meeting set up, shared my screen and the customer service representative solved them all within the space of 20 minutes. Polite, informative and most importantly very secure when it came to privacy. 10/10 customer service and 10/10 for the app's functionality!
I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.
Thank you for the feedback.
Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.
The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.
For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.
We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.
Customer service was super helpful in setting up our delivery process. Scheduling was easy, and he was very friendly and easy to follow.
Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!
I've just installed and the help was able to support right away in the configuration. It seems to be working, so I gave it a 4 star (hopefully I can change later) since I'm testing this on our webshop.
This app provided exactly what I needed, and the support is one of the best I have experienced, all support/questions were attended to with speed.
If i could give more than 5 stars I would. This app solved my needs exceptionally well! The support I received in setting up and configuring was top notch. Thank you.