Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Recensioner (1 062)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
11 september 2023

Perfect and helpful service Vinduja

La Tapa Del Coco
Panama
Ungefär 22 timmar användning av appen
Logbase svarade 14 september 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

26 november 2022

Very responsive and helpful support team! The app wasn't embedded properly in my theme so they promptly fixed it for me. They also helped me out with other things in my theme.

Sweet Mamita
Filippinerna
Ungefär 21 timmar användning av appen
8 juni 2020

Fantastic app and wonderful support in helping get the app set up - highly recommended. I'm fairly new to shopify so this support was fantastic

Artisan Market Online
Storbritannien
Ungefär 20 timmar användning av appen
Logbase svarade 8 juni 2020

Thank you for the great review.

23 september 2020

I had very specific needs and they were able to help me fix it with ease. Helpful and available, exactly what we needed.

ThePastaShoppe
Kanada
Ungefär 20 timmar användning av appen
23 september 2020

Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!

Mizzu Flora Singapore
Singapore
Ungefär 19 timmar användning av appen
13 september 2023

Raj gave me an exceptional customer service experience. He was able to solve my issue and then some and was able to answer any question I had. He was very kind and patient and took the time to help the more affordable option work for me.

Novelty Sweets
USA
Ungefär 18 timmar användning av appen
Logbase svarade 19 september 2023

We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂

10 november 2023

Received quick and helpfull help from Veena

Vegan Supplements Curacao
Curaçao
Ungefär 15 timmar användning av appen
Logbase svarade 11 november 2023

Thank you so much for your kind words and for choosing Pickeasy! We truly appreciate your support and are here to assist you whenever you need us.

Redigerat 15 januari 2021

I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.

Got it Made Stratford
Kanada
19 dagar användning av appen
Logbase svarade 15 januari 2021

Thank you for the feedback.

Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.

The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.

For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.

We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.

3 november 2023

I think this App is going to work out perfectly for my Home Bakery business. I was able to get support immediately when I sent a question. Thank you!

It Spells Good
USA
Ungefär 13 timmar användning av appen
Logbase svarade 5 november 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

28 september 2023

Wonderful service. Kavishan was great help!

Targ - Kręgliccy
Polen
Ungefär 12 timmar användning av appen
Logbase svarade 29 september 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future