Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
Redigerat 20 december 2020

Amazing service!!!!! So helpful and LogBase walk you through the whole setup process. I highly recommend LogBase!!

The Bundles
Kanada
Ungefär 2 år användning av appen
Redigerat 15 december 2023

We switched from another app to this one. Cannot say enough about the amazing customer support from Raj Kumar and Barath! They spent over an hour helping me set up our store. HIGHLY RECOMMEND this app!

Anytime I need help, this team is there and offers help any way they can.

Wagshal's
USA
Ungefär 2 år användning av appen
19 juni 2020

Great app at a great price - Support helped out immediately in setting everything up. 5 stars all the way!

Liberty Fireworks
USA
Ungefär 2 år användning av appen
Logbase svarade 21 juni 2020

Thank you for the wonderful review!

31 mars 2022

Love it. best customer service across any app i've tried. Even got me on video call immediately when i had an issue. never had this service with any other app

Fatpouches
Singapore
Ungefär 2 år användning av appen
12 april 2022

Having seeked help with the app provider, they were able to very quickly solve my issues. I had been going round in circles, told that the app wouldn't be able to support my needs. Thank you to Sreeman for very quickly resolving this for me.

SHOT JUICE
Storbritannien
Nästan 2 år användning av appen
Redigerat 1 december 2023

Barath was so very helpful! I scheduled a call and within minutes he helped me solve my problem to prevent "local only" products from shipping.

ShopAtDean
USA
Nästan 2 år användning av appen
9 januari 2023

日本のサイトで使用しても問題なく運用できます。すべて英語で記載されていますが、難しい単語は使用されていないので設定も問題なくできます。
また、不明点があってもカスタマーサービスは迅速で丁寧なのでお勧めです。
一度テーマを変更した際にアプリのインストールがうまくかみ合わず、困っていたのですが連絡したところすぐに直してくれました。

GHOST BURGER
Japan
Nästan 2 år användning av appen
Logbase svarade 9 januari 2023

Thank you for your wonderful review! It's always our pleasure to assist you.

6 februari 2022

We had multiple complicated requests on shipping settings. The customer support was superb and made everything super easy and the whole process enjoyable. Siva our customer support was very patient, attentive and thorough with the setup. Thanks Siva!

Beli
Malaysia
Nästan 2 år användning av appen
16 juli 2020

Works perfectly, Kumar even help me set it up. I tried a lot of date picker apps and this one is by far the best!

Harry Batten
Storbritannien
Nästan 2 år användning av appen
Logbase svarade 27 juli 2020

Thank you for the wonderful review!

Redigerat 26 januari 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help!
Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout.
There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Plant Party
USA
Nästan 2 år användning av appen
Logbase svarade 25 januari 2023

Thank you for your kind review! It's always our pleasure to assist you.