Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Recensioner (895)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
25 juli 2024

Easy to setup! Also the support was fast and clear. Would recommend!

Slagerij van Stuijvenberg
Nederländerna
20 dagar användning av appen
Logbase svarade 10 december 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

19 maj 2021

Great apps, works perfectly and the customer service is so great ! They take the time with a zoom callto help out aand make sure you truly understand. Thanks again for your previous help !

Sharkcootery
Kanada
Ungefär 16 timmar användning av appen
26 januari 2023

I am so grateful for Raj!! This experience was so smooth and professional. He went above and beyond to make sure I understood and the store was setup just the way I wanted it. Thank you so much!

Sweet Delight Cheesecakes
USA
Ungefär 15 timmar användning av appen
12 december 2023

First impression was very good. Febin from the Customer Support team was very useful in explaining to me the steps and how does the app work. Looking forward to start using it!

Awakening Ride
USA
Ungefär 14 timmar användning av appen
Logbase svarade 13 december 2023

We greatly appreciate you for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and service.

Redigerat 15 januari 2021

I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.

Got it Made Stratford
Kanada
19 dagar användning av appen
Logbase svarade 15 januari 2021

Thank you for the feedback.

Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.

The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.

For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.

We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.

27 december 2023

Barath helped me a lot with my questions. I really appreciate his effort. thank you

Vanessa Placido Cakes
USA
Ungefär 14 timmar användning av appen
Logbase svarade 1 februari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

3 november 2023

I think this App is going to work out perfectly for my Home Bakery business. I was able to get support immediately when I sent a question. Thank you!

It Spells Good
USA
Ungefär 13 timmar användning av appen
Logbase svarade 5 november 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

17 april 2023

Rahul is the best! He spent more than 1 hour with me to help me with all things! Super professional!

maisonlafleur
USA
Ungefär 11 timmar användning av appen
Logbase svarade 17 april 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

23 september 2021

The app simply does what is should and is easy to use for my customers. And the support is amazing! Thank you for your help!

Holy Cookies
Belgien
Ungefär 11 timmar användning av appen
19 december 2023

I'd like to express that I had a fantastic experience with Barath's support; he's incredibly helpful and supportive.

DELITES
Libanon
Ungefär 11 timmar användning av appen
Logbase svarade 25 december 2023

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.