Pickup Delivery Date —Pickeasy

Siva provided me with excellent service throughout the live chat and the Zoom meeting he offered when I couldn't resolve the issue myself. He took his time to help me with the problem and was incredibly thoughtful throughout the process. Additionally, he offered great advice and went above and beyond to ensure I was satisfied with the outcome. His dedication and attentiveness made a significant difference, and I truly appreciate his effort and expertise! I highly recommend Siva for his outstanding support and helpfulness.

Wonderful and fast customer service. Easy to implement and has been great for my site.

Febin was able to sort out all the questions we had concerning Pickeasy integration.

So far so good. Easy to set up. Veena helped make sure we're set up properly and suggested some good modifications to help improve delivery confirmation to customers.

Excellent service

Annie was SO HELPFUL. Amazing support

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency.

One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers.

Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines.

Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience.

Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

Awesome support team! Jenifer is a great support staff member to work with to solve all the issues that our team faces.

Such a great addition to my website and customer service is top notch!
I reached out in regard to a few issues with the check out options on my website, and Sudhan was so helpful and kind. He not only fixed all the issues, he went as far as making the options blend so nicely with my website, and made suggestions about the layout to help make my website clear and easy to navigate. Incredible service!

I can only say good things about this company! I had some tweaking to do before the app worked perfectly, but they came through with each and every request within 1 day! their customer service is available 20 hours a day, just amazing! plus the add really solved all my shipping issues that i had! 5 stars!