Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

评论 (1,062)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2022年7月26日

Customer service was super helpful in setting up our delivery process. Scheduling was easy, and he was very friendly and easy to follow.

goudathymesboards.com
美国
大约10小时 人在使用应用
2022年1月18日

Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!

Tartistry by M
新加坡
大约10小时 人在使用应用
2022年8月11日

I've just installed and the help was able to support right away in the configuration. It seems to be working, so I gave it a 4 star (hopefully I can change later) since I'm testing this on our webshop.

Madre Santa Mexican Food
荷兰
11天 人在使用应用
2021年11月17日

This app provided exactly what I needed, and the support is one of the best I have experienced, all support/questions were attended to with speed.

Lemoni
南非
大约8小时 人在使用应用
2022年3月22日

If i could give more than 5 stars I would. This app solved my needs exceptionally well! The support I received in setting up and configuring was top notch. Thank you.

NOURISH Cooking Co.
美国
大约8小时 人在使用应用
2020年10月2日

This app is brilliant, it has enabled me to organise my orders, collections and shipping. Not all my products can be shipped. I contacted the guys for help with set up and they shared my screen and did so much of the set-up for me. I am delighted with it. They are so quick to respond to any questions.

John Bakes Cakes
英国
大约7小时 人在使用应用
2021年10月29日

Werkt fijn met heel erg veel mogelijkheden voor zowel bezorgen en afhalen. Bij vragen werkt de service ook erg goed!

Arie Bakker
荷兰
大约7小时 人在使用应用
2021年12月22日

Unfortunately, it did not work for my website. Many minor errors, lack of internal communication between the app support team. It really messed up my shipping section , automatic email does not look professional and continually losing the customer - Launched the site last week and already lost 4 customers.. Its crucial for the new site.. Support team was always there and willing to helpful but it is just not meet my needs

Mamarang
加拿大
9天 人在使用应用
Logbase已回复 2021年12月22日

Hi,

This is Saravanakumar, CEO of LogBase. I sincerely apologize for the issues that happened. l understand the pain of losing customers as we also run an e-commerce business.

I just went through all the communication you had with our support team. It looks like the checkout experience for the customer was not seamless. If you can give us another opportunity, I can connect with you personally on a Zoom call and sort out the issues you have in the checkout page. We can also help you customize all the emails as per your requirement. We are also limited in some cases in Shopify as the checkout page of Shopify is not customizable, this would be the case for all similar apps in the Shopify app store. You can check them as well.

Thanks for the opportunity and time.
Saravanakumar
CEO
LogBase

2023年3月13日

I have just installed this app. I have received the installation support from Rahul.
I am happy with the service so far and hopefully will get the shipping calculation app installed as per my requirements.
Thanks

Cafe Supply
新西兰
大约6小时 人在使用应用
Logbase已回复 2023年3月13日

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

2023年5月2日

Thank you so much for your help dhanasheelan! The explanation was perfect and i was able to set up what i need for the business properly! :) Thank you again!

Jolly Cakery
澳大利亚
大约6小时 人在使用应用
Logbase已回复 2023年5月2日

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.