评论 (962)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年3月18日

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency.

One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers.

Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines.

Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience.

Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

GREAT EVENT RENTALS
美国
2个月 人在使用应用
Logbase已回复 2024年3月19日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年4月9日

Great Support system. One of their support engineer named Veena jumped on a zoom call and fixed the problem for me. Thank you Veena!

KCART FL
美国
大约1年 人在使用应用
Logbase已回复 2024年4月16日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年4月30日

I received amazing service from Suki, quick responses and immediate resolution of my store's issue. I'm very happy with the app and would greatly recommend it.

Blooms By ZN
南非
大约1个月 人在使用应用
Logbase已回复 2024年5月2日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年5月2日

Barath was very helpful in assisting me in my problem solving issues

Les 3 Maîtres Gourmands
加拿大
2年多 人在使用应用
Logbase已回复 2024年5月7日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年6月3日

Febin was able to sort out all the questions we had concerning Pickeasy integration.

Basil's Raw Dog Food
英国
17天 人在使用应用
Logbase已回复 2024年6月4日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年6月6日

Nandhini & Dhina was great and we really enjoyed their service. Great service. Thanks.

Benty Flowers
澳大利亚
29天 人在使用应用
Logbase已回复 2024年6月15日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年6月4日

Wonderful and fast customer service. Easy to implement and has been great for my site.

Weesh Bake Shop
美国
大约1个月 人在使用应用
Logbase已回复 2024年6月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年4月6日

The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently.
The app is great for what I need and is versatile so I have more flexibility with how I sell different products.

Mon Gateau Mansfield
澳大利亚
3个月 人在使用应用
2024年4月24日

This app adds functionality we very much needed to our Shopify store. I have found the tutorials to be easy to follow and straightforward. Support is Amazing for this app. They always respond immediately which is impressive and never take more than a few minutes to resolve an issue. I would highly recommend this app if you are looking to do scheduled pickups and local deliveries.

The Fabulous Baking Co.
美国
5天 人在使用应用
Logbase已回复 2024年4月26日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年3月22日

Jenifer was a star today in helping us set up our custom integrations of Pickeasy, with the support of her team. It seems like it's going to take care of all of our needs, in terms of calendar functionality. Thanks very much!

wheelersofchiswick
英国
3个月 人在使用应用
Logbase已回复 2024年3月24日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.