Pickup Delivery Date —Pickeasy , 919 則評價

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
    900
  • 2% 的評分為 4 顆星
    14
  • 0% 的評分為 3 顆星
    1
  • 0% 的評分為 2 顆星
    2
  • 0% 的評分為 1 顆星
    2
編輯時間：2021年1月15日

I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.

Got it Made Stratford
加拿大
使用應用程式 19天
Logbase 已回覆 2021年1月15日

Thank you for the feedback.

Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.

The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.

For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.

We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.

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