Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

評論 (891)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2025年5月2日

The app is a little complicated for inexperienced users. The support team is sometimes hard to reach and can take days to resolve issues. But when you get the right agent, everything works quite well. Dhina helped me again today, and they were fantastic. I wish everyone on the support team could be that generous, professional, and helpful!

Modern Nature
美國
使用應用程式 大約2個月
Logbase 已回覆 2025年5月5日

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

2024年11月18日

It is really helpful to have orders scheduled. However the app is buggy, whenever a customer changes the quantity, the pickeasy option disappears and therefore unable to schedule it.

Also, if an order is coming through Shop it will not take work with pickeasy. Otherwise I would have given a 5 stars.

Linda's Kitchen
美國
使用應用程式 大約1年
Logbase 已回覆 2024年12月10日

Thank you for your review. We are happy to look into the widget missing while changing the quantity. Please feel free to contact us anytime.

編輯時間:2024年12月16日

App needs some improvement. to get more user friendly, However, the customer service is awesome specially Kavandish he helped me a lot easy time saving and straight to the point. Jennifer is also super helpful and easy to work with. she helped me to have all the features I want.

Mabel's Bakery
加拿大
使用應用程式 3個月
Logbase 已回覆 2024年12月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年12月30日

First day installing and finding my way around has been great - with Barath's help and quick understanding to show me how to orientate myself. Looking forward to seeing how it improves my workflow, thank you. I'm not certain it will be suitable for me as I need to restrict item orders by day, which it can't currently help with, but I will see how I get on as the other improvements are really beneficial.

Rosewall Bakery
英國
使用應用程式 大約9小時
2024年10月1日

Would be great to integrate a feature that lets you add the delivery date to packing slip. Otherwise a great app with good features and fast online support.

MARKET JUICE
澳洲
使用應用程式 11天
2024年7月25日

Easy to setup! Also the support was fast and clear. Would recommend!

Slagerij van Stuijvenberg
荷蘭
使用應用程式 20天
Logbase 已回覆 2024年12月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2025年7月24日

Very helpful app with good customer service.

Peter Rowland Group Pty Ltd.
澳洲
2021年12月22日

The service is amazing. The chat support is really helpful and always directly available. I never had a problem that couldn't be solved.

Schouten Blumen und Pflanzen
德國
使用應用程式 11個月
2024年5月3日

Jenifer was great to help us set up the app and understand the functionality.

Rize Up Bakery LLC
美國
使用應用程式 3個月
Logbase 已回覆 2024年5月23日

Thank you for taking the time to share your feedback with us.

編輯時間:2022年5月9日

The customer service response is quick and they are patient and thorough. Annie fixed my issue and helped me configure something to better work for me. Very happy with customer service!
The app is intuitive and easy to use but I still had to contact support on some stuff. Pick-up customers are also asked to enable their location services which seems like an unnecessary step for a pick-up customer.
For those reasons I give the app 4 stars, but the customer service is a 10.

Naperville Meats
美國
使用應用程式 大約1個月