Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

November 16, 2023

Febin was very helpful and understanding. We are glad to try this app and all the options it offers

GD Cakes
United States
21 days using the app
Logbase replied November 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 6, 2023

Great customer service! Answered and solved our problem within 10 mins.

Hand-Picked Flowers
New Zealand
Almost 2 years using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

Edited December 23, 2023

will recommend Rahul. he is good. Janani is great and helpful

Ji Mei Flower
Singapore
4 days using the app
Logbase replied December 25, 2023

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

December 12, 2023

Quick and helpful technical assistance! Special thanks to Siddarth.

La Ferme de Froidefontaine
Belgium
18 days using the app
Logbase replied December 13, 2023

Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future.

October 30, 2023

Rahul helped set up this app and it was wonderful. Super quick service and really helpful. He was able to sort out a problem I'd been struggling with for a while. Really really great service and very lovely guy!! would definitely recommend.

Red Lobster Gallery
United Kingdom
12 days using the app
Logbase replied November 5, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

Edited September 25, 2023

Great app and great support! Rahul provided dedicated and custom support for our needs and went out of his way to make sure we were taken care off. Thank you team!

Promoco DC
United States
About 2 years using the app
Logbase replied September 27, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

April 16, 2024

Barath var väldigt hjälpsam och hjälpte oss att komma igång med appen, det ska bli väldigt spännande att testa detta på våra kunder! Jag får komma tillbaka och ge betyg till själva appen men Barath får 5 stjärnor i sin kundsupport!

indoorwood.se
Sweden
About 2 months using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 18, 2023

As someone who gets overwhelmed with adding apps, Logbase have been amazing! A simple zoom meeting and it was set up by the end. Very informative. Thank you!

Alex and Moo
Australia
About 1 month using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

November 10, 2023

Excellent service from Pickeasy. Roghul and team have even go beyond to help me with the delivery setting.

the-moments.co
Malaysia
3 months using the app
Logbase replied November 20, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 21, 2023

Great team support. I managed to get setup very rapidly and now my store is almost complete.

The Waffle Workshop
United Kingdom
6 days using the app
Logbase replied November 22, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.