Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

November 10, 2023

Excellent service from Pickeasy. Roghul and team have even go beyond to help me with the delivery setting.

the-moments.co
Malaysia
3 months using the app
Logbase replied November 20, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 21, 2023

Great team support. I managed to get setup very rapidly and now my store is almost complete.

The Waffle Workshop
United Kingdom
6 days using the app
Logbase replied November 22, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 20, 2023

they were very nice in fixing the issue with my delivery date picker. Also the picker overall has a basic and nice functionality, and it has a free plan so its good.

Brownie Bros
United States
2 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

November 1, 2023

Feib did an outstanding job resolving issues and more than anything finding ways to ensure the issue was resolved and that I understood what he did so in the future, I could do it myself.

Guavas Bakery
United States
16 days using the app
Logbase replied November 2, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 23, 2023

Pickeasy is actually as the name says! A very easy app to use and the online assistance is amazing! Thank you Rahul for your help!!!

Grazing Platters in the 6ix
Canada
1 day using the app
Logbase replied November 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 14, 2023

Amazing service and quick response to my request. Vindu was extremely helpful, would recommend this app to any shopify site owner.

Fisbruler
United States
3 months using the app
Logbase replied October 19, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

September 27, 2023

I had an excellent experience with Febin. I needed some help with the app and he jumped right in and took care of it for me. What an easy process. So thankful for his patience with me since I really had no idea what I was doing.

Razzle Dazzle Cupcakes
Canada
8 months using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

April 26, 2023

Tried another delivery/pick up app which was just okay. Decided to give this one a shot and let me tell you ... SO GLAD I TRIED THIS ONE! It literally does everything I need including different prep times for different products. It was pretty simple to get going, I just needed a couple of tweaks which support got done extremely fast. They knew and understood what I was talking about, fixed it in almost real time. This is the type of support I'm talking about!!!

Sinful Confections
United States
10 months using the app
Logbase replied April 26, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 18, 2023

Easy to use and great customer service support.

HANA x TOKI
Singapore
3 months using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

November 13, 2023

Much easier than other apps I've used. Very responsive and solution based and the live chat is with a real person!

FablasIceCream
United Kingdom
7 days using the app
Logbase replied November 14, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.