Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

September 27, 2023

I absolutely recommend this app the customer service was so good the support agent was very patience and making everything on my site was working great before leaving. He answered all my questions and even stay on the line with me for over 1 hrs and 3o minutes with shopify customer service. Excellent service!!

Jes Cake & Co
United States
17 days using the app
Logbase replied September 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We look forward to serving you again in the future!

August 24, 2023

I wanted to streamline my check out process and Veena was incredible. In a quick zoom call she made all the corrections and now my check out process is beautiful! Thank you!!

Roots Refillery
Canada
Over 1 year using the app
Logbase replied August 25, 2023

Your review means a lot to us, and we wanted to express our sincere gratitude for the time and effort you took to leave us such a wonderful review. Knowing that you had a positive experience encourages us to keep striving for excellence in everything we do. Once again, thank you for your kind words, and we look forward to serving you in the future.

September 29, 2023

Sid was very helpful and had a wonderful meeting in which he walk me through all the requires setup for the app. He is the best, give him a raise and take care of such hardworking employee. I want him to join me in future help or meetings.

Royal Plus Testing Store
United States
About 1 month using the app
Logbase replied September 30, 2023

Thank you so much for your kind words! It really means a lot.
-Sid

Edited January 29, 2024

This app is exceptional, and their support team is simply outstanding.
From seamless functionality to personalized assistance, they have surpassed all expectations. The app itself sure is still under development but you can tell your requirements to their support team and they will give you what you want. More power logbase team. I wish you all the best.Vinduja was amazing!

thanks a lot.

Heva Gifts
Malaysia
7 months using the app
Logbase replied June 29, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

October 11, 2023

Vindu has been very helpful in setting up the app. The app is very user friendly.

CrackerJack Meals
Australia
5 months using the app
Logbase replied October 14, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

August 7, 2023

This app works great scheduling deliveries and allows me to easily control the schedule and calendar. I scheduled a meeting with them online and they helped me right away fix something for my website.

Flower Delivery Vancouver Washington
United States
2 months using the app
Logbase replied August 8, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

November 23, 2023

Recommend this app - the app itself is really well developed and customer service is perfect. Veena helped me a lot to fix a lot of issues that I struggled with. Strongly recommend.

Petit Bonbon
United States
About 2 hours using the app
Logbase replied November 24, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

September 14, 2023

Excellent app with excellent customer service. That service is probably the best part; they fix any issue that may crop up.

Geste Boulangerie
Canada
3 months using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

April 26, 2023

Really helpful. So far so good, customer service is not always there, time zone problems maybe, and sometimes this app will conflict with other apps, please make like multi-discount app can not work together with this app

Canaan
United States
8 months using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. We will definitely take your feedback and suggestion for the future development of our app. Please feel free to reach out to us if you have any queries. We will be glad to assist you

April 15, 2024

Janani helped me so much I really appreciate the customer service this app has provided

Traditions Meat Co.
United States
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.