Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

July 4, 2023

Installed app, easy to set up, i needed some help fine tuning and went through the chat box and everything was sorted and setup in minutes.
Makes it easy to manage orders that need the customer to select a delivery date

The Seafood Connoisseur
United Kingdom
1 day using the app
Logbase replied July 4, 2023

Thank you for taking the time to leave us such a wonderful review. It means a lot to us!

May 23, 2023

Rahul is fantastic, very helpful, very informative, very patient. Great customer service, thank you

Cookie Mail
Australia
7 months using the app
Logbase replied May 23, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

May 15, 2023

Easy to instal, very good SAV !
Perfect solution for delivery and pick-up zone.
Thanks to Dinesh for the services !

alsemberg-moshimochi.be
Belgium
29 days using the app
Logbase replied May 15, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 14, 2023

great support team

Pâtisserie Mélilot
Canada
6 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

September 1, 2023

Rahul was fantastic. He was able to solve the shipping zone problem and appointment book introduction. Thanks.

Domain Appliances
Australia
3 months using the app
Logbase replied September 3, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

May 16, 2023

I am only installing this App now but the support is very quick and helpful! The app seems to provide an easy solution for our deliveries.

Jewel Junkie Curacao
Curaçao
5 days using the app
Logbase replied May 16, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

July 14, 2023

Dhana spent a great deal of time helping us to configure the set up. Jumped on a zoom call straight away and was very helpful. Thank you

Strings Direct GB
United Kingdom
7 days using the app
Logbase replied July 16, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 12, 2023

The support team (Rahul) provides excellent support, and very efficiently helps me to do the set up and explain the features clearly.

agnes b Cafe Fleuriste
Hong Kong SAR
14 days using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

October 23, 2023

Si bien la App tiene muchas opciones y puede confundir a veces me sorprendió la disposición del soporte técnico Rahul, muy amable, super rápido y con una predisposición a mil por hora. Al final resulto muy fácil de usar gracias a el. Muy agradecido por el apoyo Rahul.

Organizadores.pe
Peru
3 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 22, 2023

Thank you Vinduja for being so patient and for fixing issues promptly and with such a friendly service. Highly recommend :)

Dirty Moes Heat and Serve
Australia
1 day using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.