Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

August 4, 2023

Greate chat support, gives quick response and helps you step by step. Highly recommended great services

Party On! Delivery
United States
3 days using the app
Logbase replied August 6, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

August 5, 2023

Excellect support by Rahul and the advanced tier it seems to have all the features were looking for .

Convenience Spices
Australia
6 days using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

June 7, 2023

Good Support Service by Janani, able to solve my problem through zoom call. The app is helpful to SME.

JOYOUS.CO
Malaysia
12 days using the app
Logbase replied June 7, 2023

Thank you so much for the 5-star review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

October 20, 2023

Perfect assistance

Roticosi
Belgium
17 days using the app
October 16, 2023

He querido cambiar una oración en los productos y han respondido muy rápido y me han solucionado el problema en un segundo. Además Rajkumar ha sido muy amable y atento. Muchas gracias

Fika Patisserie
Spain
Over 1 year using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

September 14, 2023

I have a bit of a complicated situation with multiple locations and the team was absolutely amazing! Great customer service! A++++++

TC Elli's
United States
About 23 hours using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

October 25, 2023

Janani is very attentive and helpful. Wonderful Service.

Amour Artisan
Singapore
2 days using the app
Logbase replied October 26, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

August 23, 2023

Great product and great customer service, always swift to respond and help fix any issue, fastest ever. Super recommened this team and product.

Munchie Express
Canada
1 day using the app
Logbase replied August 24, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

June 5, 2023

Thank you Annie, for explaining the topic we discussed! Your explanations were clear, concise and helpful.

Zyenn Flower
Malaysia
19 days using the app
Logbase replied June 5, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

August 3, 2023

Dhinakar was so helpful and patient, thank you for the easy to use app. Prompt assistance and very knowledgeable in answering my queries.

Buttercup Flower Club
Singapore
26 days using the app
Logbase replied August 6, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.