Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

October 9, 2021

Muy buena aplicación, me ha servido mucho para organizar los pedidos locales. El soporte de la aplicación es excelente. Muchas gracias

BuAn
Chile
Over 3 years using the app
October 1, 2020

Best app for in store pickup and cost effective. Excellent service, app developers are always available to help.

Royce India
India
Over 3 years using the app
December 27, 2020

Great app to use for local deliveries and super great customer service through zoom. I had issues setting up and had a great experience through zoom with the technical service rep helping me with my issue and beyond.

La Fleuraison
Canada
Over 3 years using the app
August 11, 2020

In Store Pickup and Delivery
Great app and very good/quick support support....Definitely would recommend.

Campus & Co
United Kingdom
About 3 years using the app
November 14, 2020

If I could give a 100000 (or more) star review I would! I have never experienced such incredible customer service in my life. Every single brick wall I hit, any time I had a query and needed some assistance there was someone right there to help and find a solution or best case work-around. Kumar in particular (and Sree) I simply cannot praise more highly. Thank you so much for all you've done to help with the launch of my site and the ongoing support you are continuing to provide. With warmest wishes and my deepest thanks, Hannah (Operations Director at The Sorbus Tree).

The Sorbus Tree
United Kingdom
About 3 years using the app
Edited June 13, 2020

It's useful and compatible with our Restaurant need. Support is prompt with setup assistance too! I am looking forward to it being on Shopify POS so that the Order dashboard would be viewable through the POS app as well
:)

theplusgroupph
Philippines
About 3 years using the app
Logbase replied June 13, 2020

Thank you for the wonderful review!

Edited January 8, 2024

Rahul is excellent. He helped with my questions immediately. Appreciate and thank you!

K. FLOWER
Singapore
About 3 years using the app
Edited October 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Crave
India
About 3 years using the app
March 2, 2021

We were very impressed by the level of customer service provided by this app developer. Immediately after installing the app, we were able to have a Zoom meeting with customer service to help us complete the installation. It was a huge timesaver and incredibly helpful. Thanks so much!

Alberta Food Tours
Canada
About 3 years using the app
Edited August 7, 2020

The app was very easy to get up and running, and their support service has been very fast and helpful with any questions I had.

Butterflower.co
United States
About 3 years using the app