Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing delivery and collection orders due to its customizable features and efficiency. The app's standout feature is its exceptional customer service, with the support team praised for their responsiveness and problem-solving skills. Some merchants even had personalized sessions with the team to tailor the app to their needs.

Edited October 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Crave
India
About 3 years using the app
March 2, 2021

We were very impressed by the level of customer service provided by this app developer. Immediately after installing the app, we were able to have a Zoom meeting with customer service to help us complete the installation. It was a huge timesaver and incredibly helpful. Thanks so much!

Alberta Food Tours
Canada
About 3 years using the app
Edited August 7, 2020

The app was very easy to get up and running, and their support service has been very fast and helpful with any questions I had.

Butterflower.co
United States
About 3 years using the app
Edited March 5, 2024

I used this app to get help with an issue, I received excellent support, thank you very much for you help. I have used this support many times and have never been disapointed!

Calgary Plants
Canada
About 3 years using the app
September 24, 2020

I have searched and searched for a one stop shop for Pick up and Deliver and to my delight, I finally found it with the In Store Pick Up Local Delivery App. Past apps created major problems in our store resulting in loss of sales as both pick up and delivery apps did not talk to each other. This app was simple to set up and integrate and the Log Base customer service chat was available for my most pressing questions. I was immediately offerred a Zoom call with the developer who did all the back end work to satisfy our needs. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Highly recommend this app to avoid headaches and confusion to your customer and to minimise your admin of using 2 seperate apps. Well done Log Base and thankyou for all the work you have put into improving our online store.

dannyspastries
Australia
About 3 years using the app
Logbase replied September 24, 2020

Thank you for the wonderful review.

January 14, 2021

This was very easy to set up and use, and the customer service is very responsive and helpful, especially for a newbie like me.

The Challahman
United States
Almost 3 years using the app
November 24, 2020

Great app. Big shoutout to the tech team! amazing customer service! This app makes everything easy!!!

De Maravilla Tapas
United Kingdom
Almost 3 years using the app
September 26, 2020

amazing support and help with setting up the shipping and collection service immediately after downloading the app.

straightfromthecow
United Kingdom
Almost 3 years using the app
March 14, 2023

Thnk you Rahul for helping me out on the Pickeasy app. He is really helpful and patient on me. Thank you so mcuh :)

Mochio Donut
United States
Almost 3 years using the app
Logbase replied March 14, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

March 12, 2021

The support team is so great!!! They have always gotten back to me super fast and they have always been able to fix any issues I have run into promptly.

Sage Sisters
United States
Over 2 years using the app