Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

April 12, 2022

Having seeked help with the app provider, they were able to very quickly solve my issues. I had been going round in circles, told that the app wouldn't be able to support my needs. Thank you to Sreeman for very quickly resolving this for me.

SHOT JUICE
United Kingdom
Almost 2 years using the app
Edited December 1, 2023

Barath was so very helpful! I scheduled a call and within minutes he helped me solve my problem to prevent "local only" products from shipping.

ShopAtDean
United States
Almost 2 years using the app
January 9, 2023

日本のサイトで使用しても問題なく運用できます。すべて英語で記載されていますが、難しい単語は使用されていないので設定も問題なくできます。
また、不明点があってもカスタマーサービスは迅速で丁寧なのでお勧めです。
一度テーマを変更した際にアプリのインストールがうまくかみ合わず、困っていたのですが連絡したところすぐに直してくれました。

GHOST BURGER
Japan
Almost 2 years using the app
Logbase replied January 9, 2023

Thank you for your wonderful review! It's always our pleasure to assist you.

February 6, 2022

We had multiple complicated requests on shipping settings. The customer support was superb and made everything super easy and the whole process enjoyable. Siva our customer support was very patient, attentive and thorough with the setup. Thanks Siva!

Beli
Malaysia
Almost 2 years using the app
July 16, 2020

Works perfectly, Kumar even help me set it up. I tried a lot of date picker apps and this one is by far the best!

Harry Batten
United Kingdom
Almost 2 years using the app
Logbase replied July 27, 2020

Thank you for the wonderful review!

September 25, 2020

I am on my trial period with this app. Despite which, the team was super responsive and efficient. They define what good customer service is all about! Thank you Kumar and team. Keep up the good work.

The Fat Little Penguin
India
Almost 2 years using the app
Logbase replied September 25, 2020

Thank you for the wonderful review.

August 5, 2021

App works great and customer service is excellent. Meets all our needs and customisations by the team were very helpful.

refrainldn
United Kingdom
Almost 2 years using the app
December 8, 2021

Super helpfull with support, always helping directly with issues.
App works really good.
We really appreciate the work the do and how good the app works

Tidlösa Högtider
Sweden
Almost 2 years using the app
Edited July 10, 2022

Service d'assistance très réactif et totalement disponible. Merci à Sudhan. Mes besoins étant spécifiques, je continue d'expérimenter l'application. Très bon ressenti pour le moment.

josydelices.com
France
Almost 2 years using the app
August 9, 2022

Annie was super helpful & very patient helping me set up some shipping rates etc. Really great service from her.

Pork Ewe Deli
Australia
Almost 2 years using the app