Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

Edited May 7, 2021

This app's functionality and service blows every other app out of the water. I tried installing every delivery/pickup calendar app I could find on the app store, and only this one ended up fitting our needs because its features are so much richer and more developed than the others. The UI is easy and pleasant to use, and the customer service team is amazing. If you want a well-made app that will work for you long term and grow with your business's needs, this is the one. Service: Annie and her team were always available for zoom calls and worked extensively with me to make sure that the app looked great with my store theme. Every request was fulfilled within a few hours, and I am honestly so impressed - this is probably the best service I have encountered working with any app on Shopify. If you're wondering why this app only has 5 star reviews (you will NEVER find this on another Shopify app), there is a good reason for it. You will be in good hands!

ORIZUMÉ
Canada
Almost 2 years using the app
October 9, 2023

Kavishan really help a lot! Solved many issues at once

Washing Dynasty
Canada
Logbase replied October 10, 2023

We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out.

December 13, 2022

so helpful, its just the best app to use, i have tried many others and i always come back to this one. So simple but complex in what you can do, download it now

S&J Fisheries
United Kingdom
Almost 2 years using the app
Edited October 27, 2023

Barath was very patient and professional in helping me with some complex issues I was having. And the app is very helpful in allowing me to schedule distinct products for distinct events.

Missoula Cakes
United States
Almost 2 years using the app
February 6, 2023

Thanks Janani for helping me! Great customer experience! The app is always great and they always support my business with all my needs.

Verbena Flores
Brazil
Almost 2 years using the app
Edited February 1, 2024

Barath was such a delight to work with! The app is now working to perfection... If only more apps had this service and UX

Quality Plants & Seedlings
Australia
Almost 2 years using the app
March 28, 2022

We have a unique setup in that we only delivery locally, so we require zip verification, delivery rates based on zip, and delivery / pickup scheduling. This app integrates & is customizable much more easily (and less expensively) than the competitors I've tried. Support is extremely responsive and extremely helpful, and have helped me integrate into multiple themes as we've grown / updated our site. Highly recommended.

HI-VIBE
United States
Almost 2 years using the app
October 14, 2020

Excellent app and even better support! Kind and they helped me set up fairly quickly! I've only tried out a couple different Local Delivery Apps, this one however was the best option!

212 Baked Goods
United States
Almost 2 years using the app
January 20, 2023

Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly.

The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.

TreatCo
Canada
Over 1 year using the app
Logbase replied January 20, 2023

Thank you for your kind review! It's always our pleasure to assist you.

May 19, 2021

Great apps, works perfectly and the customer service is so great ! They take the time with a zoom callto help out aand make sure you truly understand. Thanks again for your previous help !

Sharkcootery
Canada
Over 1 year using the app