Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage delivery and collection orders effectively, and its customizable cart page. It's praised for its ease of use, performance, and responsive customer service. Unique features include personalized assistance, regular updates based on merchant feedback, and easy scheduling of deliveries. The app also integrates well with other platforms.

March 25, 2021

This is a great app with great customer service! Very user friendly & our customers love being able to choose their pick up times!

Simply Mae's Boutique
United States
Over 1 year using the app
May 5, 2022

We use this app in our store. It has increased our sales by making it easy to offer product customization and options to our customers. Customer service responded quickly when he had a question about the app. Thanks Annie!!!

The Balloon Diva
United States
Over 1 year using the app
December 6, 2022

Ms. Janani was very helpful, very clear instructions, solved my request in a short amount of time. Very convenient.

Butternut Bakery
Philippines
Over 1 year using the app
March 17, 2023

A great app with excellent customer support! Febin was especially helpful making sure the app would display properly as we made the switch to a new theme.

Town Center Cold Pressed
United States
Over 1 year using the app
Logbase replied March 17, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

January 24, 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Merry Go Sweets
United States
Over 1 year using the app
December 17, 2021

Customer Service - Siva helps a lot, walk me through, very detail! 100+ Also the app is very handy and helpful.

Kin's Kitchen Shop
Hong Kong SAR
Over 1 year using the app
Edited February 9, 2021

I have tried the free trials of most of the store pick-ups on this system and this is probably the best. The customer service is great, just click on live chat and they can get you on zoom and fix your queries within a few minutes, it's really easy!

Baby Showers and More
United Kingdom
Over 1 year using the app
March 30, 2022

We couldn't manage without this app! So helpful for scheduling pickups. We don't do shipping, so we use it exclusively for scheduling order pickups. It's very customizable with the 15 minute interval option and the blackouts. Customer support is the best I've seen - they respond immediately. They helped us tweak an issue on our order page, so that the scheduler worked properly. I also just reached out to them about a possible new feature that would really help, and they immediately scheduled a zoom call and had me explain the feature we would love to have added, and they're putting in a ticket to see if they can add this feature. I'm so so pleased with this app and their team. Highly recommend.

Nigh's Sweet Shop
Canada
Over 1 year using the app
February 12, 2021

I need so many different options when it comes to pickup, delivery and shipping so this app was perfect. But the BEST part about it is the customer service. They have helped me numerous times, have always figured out a solution and are so extremely helpful. I cannot recommend them and this app enough.

Lucky Break Acres
United States
Over 1 year using the app
June 7, 2020

Excellent customer service! I had a small problem with the layout of the date and time selector boxes in the shipping cart and they immediately emailed me back and helped me solve problem. No extra charge and no hassle.

WifeWithAChefKnife
United States
Over 1 year using the app
Logbase replied June 7, 2020

Thank you for your feedback. Glad to assist your business.