Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

December 17, 2021

Customer Service - Siva helps a lot, walk me through, very detail! 100+ Also the app is very handy and helpful.

Kin's Kitchen Shop
Hong Kong SAR
Over 1 year using the app
January 24, 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Merry Go Sweets
United States
Over 1 year using the app
Edited February 9, 2021

I have tried the free trials of most of the store pick-ups on this system and this is probably the best. The customer service is great, just click on live chat and they can get you on zoom and fix your queries within a few minutes, it's really easy!

Baby Showers and More
United Kingdom
Over 1 year using the app
April 15, 2021

Kumar and his team are really good. Nothing is too much of a problem for them. The App is really simple to use

Sarnies Sandwiches
New Zealand
Over 1 year using the app
March 17, 2023

A great app with excellent customer support! Febin was especially helpful making sure the app would display properly as we made the switch to a new theme.

Town Center Cold Pressed
United States
Over 1 year using the app
Logbase replied March 17, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

February 12, 2021

I need so many different options when it comes to pickup, delivery and shipping so this app was perfect. But the BEST part about it is the customer service. They have helped me numerous times, have always figured out a solution and are so extremely helpful. I cannot recommend them and this app enough.

Lucky Break Acres
United States
Over 1 year using the app
June 7, 2020

Excellent customer service! I had a small problem with the layout of the date and time selector boxes in the shipping cart and they immediately emailed me back and helped me solve problem. No extra charge and no hassle.

WifeWithAChefKnife
United States
Over 1 year using the app
Logbase replied June 7, 2020

Thank you for your feedback. Glad to assist your business.

Edited September 20, 2022

Fixed my issue with checkout in a timely matter. Checkout was sating "shipping" instead of "delivery"

Blume Designs
United States
Over 1 year using the app
July 6, 2022

Have just begun using this, but it's been so easy to set up and their customer service is WONDERFUL! They are available to help within minutes, instead of emailing and waiting for a response like other similar apps. Highly recommend so far!

East Nashville Flower Shop by Foliage
United States
Over 1 year using the app
May 18, 2022

Had a little issue with the customization but its support team is superb!
Thanks for your good work!
- Erin

Fleuressence
Canada
Over 1 year using the app