Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

June 6, 2022

Amazing app and the support is being top-notch! I definitely recommend it to everyone who is looking for a reliable app.

mwchocolates
Canada
About 1 year using the app
June 27, 2022

Annie was wonderful. Helped me every step of the way. Answered all of my questions and was very helpful with resolving my issues. Annie knows what she is doing! Very kind and patient.

DC Sweet Potato Cake
United States
About 1 year using the app
May 31, 2022

I really like this app, it has all the features needed for an e-commerce and super special mention for the support team that is super reactive and helpful. They answer within 2 minutes and always find solutions to problems.

Miss Bab's
Switzerland
About 1 year using the app
February 21, 2022

Setup was a bit technical but the support team responds really fast! I was helped by Janani and she was really really helpful with everything and help me set up everything over a Zoom call and showed me exactly what to do in the future. She is knowledgeable about the product and is able to help with everything that I wanted to do (other than a few small edits that required more backend coding). All in all, I'm giving this a 5* because of the exemplary service that I received from Janani. Thank you ma'am!

BathBombFlings
Singapore
About 1 year using the app
February 22, 2023

Great app and great customer service. Rahul, was very helpful to do some customization for my website. Definitely recommended.

Dessert With Love
Canada
About 1 year using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 23, 2021

The team was very quick to respond and helpful in answering any questions or making the changes necessary.

Eat Dirt Cake
Canada
About 1 year using the app
May 21, 2021

The app has much better functionality and features than I was even aware of. The support was fantastic. They jumped onto a zoom meeting with me within minutes and walked me through the app setup! GREAT JOB! THANK YOU SO MUCH!

The Craft LLC
United States
About 1 year using the app
March 25, 2022

The app is very easy to setup and has many customizable features but the best part is the technical support that they provide. Within minutes I reached them out and solved an issue that I had with my website. I totally recommend the app.

NeoJuicery
Canada
About 1 year using the app
Logbase replied March 2, 2023

Thank you for your wonderful review, We appreciate you taking the time to give your feedback!

July 5, 2022

Janani was a wonderful help in customizing this app to suit our needs. We are still in the early days of testing, but communication and customer service was great and helped us create a seamless checkout process.

The Meat Locker
Australia
About 1 year using the app
Edited March 2, 2023

The service is really world class. Solved problems very quickly. Well done to the support staff. Excellent App.

AvoFit
South Africa
About 1 year using the app