Pickup Delivery Date Pickeasy , 596 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 31, 2023

Amazing APP! all the help they gave me to understand and set up the app, specially Kavishan!!!!!!!!!!

wimakepr
United States
Time spent using app: 12 days
LogBase replied January 31, 2023

Thank you for your wonderful review! We are glad to assist you at any time.

January 31, 2023

Awesome experience working with the team from LogBase - their app is fantastic and is packed with all the features I needed, and the team is extremely helpful as well. I enjoyed the scheduled setup meeting via Zoom, taking a lot of the hassle and uncertainty of correct setup away.

Hoedspruit Groceries
South Africa
Time spent using app: About 17 hours
LogBase replied February 3, 2023

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀
Thanks
Sudhan
Logbase

January 30, 2023

Great support, Rahul and thank you very much for helping us.
I really appreciate you're help thanks again

VWOWGIFTS
Hong Kong SAR
Time spent using app: 13 days
LogBase replied January 31, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

January 26, 2023

I am so grateful for Raj!! This experience was so smooth and professional. He went above and beyond to make sure I understood and the store was setup just the way I wanted it. Thank you so much!

Sweet Delight Cheesecakes
United States
Time spent using app: About 15 hours
January 26, 2023

Rajkumar was extremely helpful! he helped me set up my local delivery and store pickup options. very fast respond time

Garden Rose Flowers - LA & OC Same Day Flower Delivery
United States
Time spent using app: Over 1 year
Edited January 26, 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help!
Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout.
There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Plant Party
United States
Time spent using app: Almost 2 years
LogBase replied January 25, 2023

Thank you for your kind review! It's always our pleasure to assist you.

January 24, 2023

Great customer service.. I was soo lost and was greeted with a chat pop up window where a real agent joined right away.

They assisted with my issue then also showed me how to update it myself for next time.

Very happy with this!

The Flower Boutique Perth
Australia
Time spent using app: About 1 year
January 24, 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Merry Go Sweets
United States
Time spent using app: Over 1 year
January 20, 2023

Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly.

The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.

TreatCo
Canada
Time spent using app: Over 1 year
LogBase replied January 20, 2023

Thank you for your kind review! It's always our pleasure to assist you.

January 19, 2023

Everyone is great but Siva was AMAZING! He was patient and beyond helpful. I would have deleted the app if it wasn't for him. He was able to customize the app to get it to work for what we needed to do. I've never experienced support this great before.

Real Juice
United States
Time spent using app: About 12 hours
LogBase replied January 20, 2023

Thank you for your kind review! It's always our pleasure to assist you.