Overall rating
4.9
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate delivery estimates and easy integration with Shopify. Its user-friendly interface and customization options are praised, along with its product-specific delivery date settings. Many have noted a decrease in customer inquiries and cart abandonment, and an increase in conversions. The app's performance doesn't affect loading speed and its customer support is responsive. It's free, multilingual, and features a countdown timer, enhancing the website's aesthetic appeal. It's a valuable tool for managing delivery expectations and keeping customers informed.

January 22, 2024

As a Shopify store owner, I'm always on the lookout for tools that can streamline my operations and enhance my customers' shopping experience. Discovering the "Plex: Delivery Estimation Date" app has been a game-changer for my business. This app is not just a tool; it's a comprehensive solution for managing delivery expectations.

What I Love About the App:

Precision in Delivery Estimates: The accuracy of the delivery date estimations is remarkable. It has noticeably reduced customer queries about shipping times, fostering a sense of trust and transparency.
Effortless Customization: The app's flexibility in customization allows me to align it perfectly with my store's theme. Adjusting colors, fonts, and sizes is straightforward and enhances the aesthetic appeal of my site.
Simple and Intuitive: Setting up the app was a breeze, thanks to its user-friendly interface. It required no technical expertise, which was a significant relief.
Product-Specific Settings: I particularly appreciate the ability to set different delivery dates for individual products, which is crucial for stores with a diverse inventory.
Impact on Sales: Since integrating this app, I've observed a decrease in cart abandonment and an increase in conversions. It’s clear that customers appreciate knowing when they can expect their orders.
Exceptional Customer Support: The support team deserves a special mention. They are responsive, knowledgeable, and genuinely dedicated to helping merchants. Their assistance has been invaluable in optimizing the app for my store.
Seamless Performance: The app runs smoothly without affecting my store's loading speed, ensuring a pleasant shopping experience for my customers.
Conclusion:

"Plex: Delivery Estimation Date" is more than just an app; it's a vital component of my store that has significantly improved the way I manage deliveries and communicate with customers. The team behind this app has done an incredible job in terms of functionality, ease of use, and customer support. I highly recommend it to any Shopify store owner looking to enhance their delivery management system. A solid 5-star rating is well-deserved!

PPJoe Pop Protectors
United Kingdom
Over 2 years using the app
April 14, 2024

Great simple app that lets your customers know when they should receive their product. There is also a nice countdown timer to create a bit more urgency. Great support as well with any technical issues.

Tone Hoop
Canada
About 1 month using the app
March 12, 2024

Pleximus support was extremely responsive and went above and beyond to fix my issue, which ended up not even being related to their app. Thanks for the exceptional service!

The Design Station
United States
3 months using the app
February 25, 2024

awesome app. Everything you need, love it

Customoi
Canada
About 1 year using the app
April 18, 2024

Tested 15 different Estimated Delivery Apps. This is the only one which allow us to easily exclude or include collections and products. When you work with thousands of products and almost a hundred collections this became very important.

We had one small issue with the display (our theme) - it was immediately sorted via online chat.

It is actually funny considering that we almost did not consider testing this app because of its low monthly cost. What a great value app this turned out to be. Almost a "must have" app.

Armchair Bookz
South Africa
About 15 hours using the app
December 20, 2023

I recently integrated Plex into my Shopify store, and it has transformed my delivery management. The user-friendly interface and seamless setup process allowed me to customize accurate delivery estimates effortlessly.

Plex's real-time order date estimates and notifications have significantly reduced customer inquiries and increased overall satisfaction. The app's integration with Shopify ensures up-to-date order information.

The stellar customer support team promptly addressed any questions, showcasing Plex's commitment to user satisfaction. For Shopify store owners seeking a reliable and efficient solution for delivery management, Plex: Delivery Estimation Date app is a must-have. I wholeheartedly recommend it! Special Thanks to Razin!

Foodwalas
India
About 3 years using the app
Pleximus replied December 23, 2023

Thanks for sharing your positive experience! 👍

March 9, 2024

Very helpful staff. I received assistance from Razon and he was exceptional.

AnimeRSA
South Africa
10 months using the app
March 25, 2024

Great app, does exactly what it says

Caffeine cruiser
Lebanon
About 2 months using the app
Edited January 2, 2024

Gold standard customer service - even over the Xmas period which is phenomenal! The only negative is that it’s not as intuitive as we’d like for the DIY set up

The Tap Specialist
United Kingdom
Over 1 year using the app
Pleximus replied December 27, 2023

Thank you for praising our customer service during the holidays! We appreciate the feedback. Sorry about you can't feel DIY setup but once you go through all settings, it is too easy to set delivery days for brands and collections. Thanks for choosing us.

February 1, 2024

I had a small requirement and I wrote to them through chat and they answered immediately. They were very kind and helped me, and my requirement was solved after 24 hours. I recommend them, the app is excellent. I definitely recommend this app

Shopy
Costa Rica
4 days using the app