Order Desk , 43 anmeldelser

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
28. februar 2023

Amazing customization options with rules. We can do anything we want with orderdesk for our order workflow. They listen to us and help us achieve what we want.

Couples Apparel
USA
Næsten 3 år bruger appen
Order Desk svarede 1. marts 2023

Happy to be of service, Couples Apparel team!

10. juli 2015

Hands down the best fulfillment app on Shopify! Highly recommended!

Curious Rebel
USA
Mere end 2 år bruger appen
17. maj 2017

This App is amazing. The customer service is outstanding. If you want to grow larger than just a small store and have multiple fulfillment centers and sales channels, this is the app you need. We are very please with the capabilities and ongoing support. Also new features are released at times that it seems we really need them. Thank you!!!!

Know Yourself Retail
USA
Cirka 2 år bruger appen
17. oktober 2016

This app has been a god-send. We have 2 suppliers, one who works through her ShipStation integration to our store, the other through a private folder for products tagged with her name. David was very helpful and patient in the setup! Highly recommend!

Yall Apparel
USA
Cirka 2 år bruger appen
2. juli 2016

This is the best app ever... honestly, where has it been all my life?? Exactly what I was looking for - something to automatically send my orders to FBA for fulfilling, then automatically send fulfillment notifications to the customer. Before this, I was manually entering all that into FBA and it was inconvenient to say the least.

This has freed up so much time, truly, THANK YOU to the developers. It is easy to set up, easy to use, and when i had a question it was answered fast. Awesome stuff :)

Bona Fide Skin Care
USA
Næsten 2 år bruger appen
Redigeret 22. april 2022

Update- I am coming back on 4-22-22 to update this and specifically shoutout Darren at OrderDesk. He has helped guide me and been infinitely patient through working out issues with a pre-order workflow. This has helped us immensely, and WOULD NOT have been possible without him taking time to support me through this and answer too many questions to count. OrderDesk support is unmatched. --------------------------------------------------------------------------------------------------------Let's talk about the biggest reason you should use Order Desk. Help and support. We have had a somewhat difficult time transitioning from legacy WooCommerce to Shopify, especially in the area of 3PL connection. Order Desk support has been the most insanely helpful group of people in this process. They have answered every question quickly. If I had questions that went beyond the original reason for support, they followed up and answered until I was completely clued-in. The service reps are always kind, courteous, fast to respond, knowledgeable, easy-to-understand... I am running out of adjectives. If you need the functionality that Order Desk provides, then stop looking at competitors and use OD. OD itself is great and easy to use. But that's not uncommon in the Shopify App and SaaS ecosystem. The real reason to choose OD is because their support will 100% have your back when you need it most. I cannot stress this enough. It is one of the best support interactions I have ever had, REPEATEDLY. EVERY SINGLE TIME. And to be honest, I have been contacting them about things that OD was a PART of, but not a problem point. They have been helping me work through issues that OD didn't even cause or fail in, but where it was just one link in the chain. Do it.

bootyparlorinc
USA
Næsten 2 år bruger appen
Order Desk svarede 29. september 2021

Thanks for such wonderful words about our support team! If you need some more adjectives, feel free to contact our support and we'll send you some more. :)

In all seriousness, thank you for taking the time to write such a thoughtful review. It goes a long way, and we really appreciate it!

Redigeret 12. april 2021

I have to say, I have never experienced customer service like this. This is one of, if not, the best company I have ever worked with. I was desperate to get everything set up and Louie, with order desk, was unbelievable and went above and beyond to help me. I can honestly tell you, if any of you are hesitant to purchase this addon listen to me. WORTH EVERY PENNY AND THEN SOME!! Thank you Louie for your outstanding customer service and at 64, I have learned from you and Order Desk. The Best of the Best!! Carl Rancher's Prime

Rancher's Prime
USA
Mere end et år bruger appen
Order Desk svarede 13. april 2021

Carl, your kind words made us smile this morning. Thanks for your thoughtful review, and of course for using Order Desk!

16. februar 2017

Really great tool if you run multiple shops with different processes. Very flexible to configure and great to integrate with other services.
But the best part is their customer service. I lack the proper words to express how great that support is. Huge thumbs up!

Cerascreen Uk
Tyskland
Mere end et år bruger appen
28. februar 2023

Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended

The Escape Mail
Canada
Mere end et år bruger appen
Order Desk svarede 1. marts 2023

Your recommendation means a lot!

1. februar 2017

Order Desk looks to be perfect for we want and we are in the testing phase now but I have to say the support is fantastic! If it doesn't do what we need, it wont be for the lack of support! Thank you guys!

A Koko
Storbritannien
Mere end et år bruger appen