Order Desk , 43 Rezensionen
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I was going to hire an employee to do this stuff - and instead I got Order Desk. Easily one of the best software experiences that I have ever had. Great product. Simple, relatively intuitive interface. Infinitely customiseable. Fantastic support team who help to ensure its set up and working as efficiently as possible for your business. I highly recommend Order Desk.
What a fantastic review! Thanks for taking the time to share how Order Desk has contributed to the success of Dolce Italiana. We're honored you chose us!
As a 3PL, we continue to see Shopify as a popular platform. Integrating Shopify through Order Desk is exceptionally easy. The configuration options they offer and their Rule Builder tool puts a customized integration in our hands without the overhead of custom development. They are constantly improving their app to keep pace with new shopping cart features and are exceptionally attentive to needs of their users. We have been using Order Desk for Shopify and other platforms successfully and happily since 2014. Couldn’t do it without them!
Your longtime partnership means the world to us!
Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended
Your recommendation means a lot!
Amazing customization options with rules. We can do anything we want with orderdesk for our order workflow. They listen to us and help us achieve what we want.
Happy to be of service, Couples Apparel team!
PROS
1. We've been using Order Desk for 4 years. Functionally, works well.
2. Their support is very attentive to any issues and responds back quickly with good quality responses.
CONS
1. They double bill us hundreds of dollars a year. We import thousands of orders from our print-on-demand customers. The flow is such that it goes to one 'store' and then needs to be copied to a 'main store'. This doubles the amount of orders and doubles the amount Order Desk charges us. Their support says there is no other way. At this point, switching over all our customers to another platform would be very expensive in time and money. I wish we knew this from the start.
2. Their support wont do the actual setup steps for you. On complex flows with hundreds of customers, you have to do it while they hold your hand.
Thanks for taking the time to share your honest thoughts with us, and for the kind words about our support team.
To echo our discussion via email, the way that you use Order Desk requires multiple instances of yours orders to exist. To ensure that each order is properly stored and insured, we charge a small fee for each order, whether or not it’s a copy of an existing one from another store.
Thanks again for using Order Desk for as long as you have, and we look forward to our continued partnership.
We love it - we have been running it successfully for about 3 years and we could not work without ii.
We're glad to play a small part in the success of NOVEDGE!
Everyone in Order desk team is superhelpful and without them we wouldnt have done a great start on 2023. Pretty easy step-by-step with them as help, everything is superb. Thank you!
Glad to play a small part in your success this year!
Great app -- highly customizable and reliable. Imports our orders from multiple sources, processes them according to our custom rules.
Thanks for the kind words!
David has been fantastic to work with. They have been very responsive and have gone above my expectations. I think I tried every other integration company out there before Orderdesk. I wish I would have found them first. Orderdesk is the most flexible and cost effective.
We have found this app to be essential for the running of our business. It is easy to order products and keep track of orders from our multiple online stores. The integrations are fantastic. This app is worth the money, support is fast and reliable. Highly recommended!