Order Desk

Order Desk

From $20/month. 30-day free trial. Additional charges may apply.
Rating (5)
Reviews
Developer
Order Desk

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

July 02, 2015

Languages

English

Integrates with

Amazon, Foxy, Etsy, WooCommerce, EasyPost, Squarespace

Automate your ecommerce orders by connecting to hundreds of fulfillment and POD integrations!

Order Desk is an order management app that lets merchants, artists, and suppliers automate their order fulfillment workflow using our Rule Builder and hundreds of integrated services including shopping carts and marketplaces, print on demand fulfillment partners, shipping companies, CRMs and more.

  • Use the Rules Engine to automate your orders based on any set of criteria
  • Connect to hundreds of integrations—shipping, fulfillment, print on demand, etc.
  • Completely Customizable—There's something for every unique order workflow

Pricing

30-day free trial

External charges may be billed by Order Desk separately from your Shopify invoice. Learn more

Starter

$20/month

25¢/order

  • 30-day free trial
  • Connect up to 3 integrations
  • One User

Pro

$60/month

10¢/order

  • 30-day free trial
  • Unlimited Integrations
  • Unlimited Users

Plus

$125/month

5¢/order

  • 30-day free trial
  • Unlimited Integrations
  • Unlimited Pro Stores

Starter

$20/month

25¢/order

  • 30-day free trial
  • Connect up to 3 integrations
  • One User

Pro

$60/month

10¢/order

  • 30-day free trial
  • Unlimited Integrations
  • Unlimited Users

Plus

$125/month

5¢/order

  • 30-day free trial
  • Unlimited Integrations
  • Unlimited Pro Stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

35 reviews
Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 29, 2021

This app is absolutely amazing. Actually, it is not only the app. It is customer service. Nowadays, you have tons of apps to choose from, and in my opinion, what makes the difference is the support. Order Desk offers an OUTSTANDING customer service, and everyone in the team goes the way and beyond trying to help and accommodate your needs. I was terrified to change connectors as we have a quite complicated operation, and we deal with several different marketplaces other than Shopify, but they surpassed our expectations. The fact they did not offer phone support was the reason why I almost did not go with them, but I decided to give it a try, and honestly, their email support is one of the most efficient and fast supports I have experienced, so I am delighted. Highly Recommend!!!

Walls By Me
United States
Time spent using app: About 1 month
Order Desk replied September 29, 2021

Thank you for such kind, thoughtful words! We take extra care to offer thorough, helpful support via email since Order Desk is fairly technical in nature and we recognize that free time to work through technical issues can be sparse for small businesses. Thanks for sticking with us, and it's been such a pleasure for all of us to watch Walls By Me grow! :)

Edited April 22, 2022

Update- I am coming back on 4-22-22 to update this and specifically shoutout Darren at OrderDesk. He has helped guide me and been infinitely patient through working out issues with a pre-order workflow. This has helped us immensely, and WOULD NOT have been possible without him taking time to support me through this and answer too many questions to count. OrderDesk support is unmatched. --------------------------------------------------------------------------------------------------------Let's talk about the biggest reason you should use Order Desk. Help and support. We have had a somewhat difficult time transitioning from legacy WooCommerce to Shopify, especially in the area of 3PL connection. Order Desk support has been the most insanely helpful group of people in this process. They have answered every question quickly. If I had questions that went beyond the original reason for support, they followed up and answered until I was completely clued-in. The service reps are always kind, courteous, fast to respond, knowledgeable, easy-to-understand... I am running out of adjectives. If you need the functionality that Order Desk provides, then stop looking at competitors and use OD. OD itself is great and easy to use. But that's not uncommon in the Shopify App and SaaS ecosystem. The real reason to choose OD is because their support will 100% have your back when you need it most. I cannot stress this enough. It is one of the best support interactions I have ever had, REPEATEDLY. EVERY SINGLE TIME. And to be honest, I have been contacting them about things that OD was a PART of, but not a problem point. They have been helping me work through issues that OD didn't even cause or fail in, but where it was just one link in the chain. Do it.

bootyparlorinc
United States
Time spent using app: 10 months
Order Desk replied September 29, 2021

Thanks for such wonderful words about our support team! If you need some more adjectives, feel free to contact our support and we'll send you some more. :)

In all seriousness, thank you for taking the time to write such a thoughtful review. It goes a long way, and we really appreciate it!

Edited April 12, 2021

I have to say, I have never experienced customer service like this. This is one of, if not, the best company I have ever worked with. I was desperate to get everything set up and Louie, with order desk, was unbelievable and went above and beyond to help me. I can honestly tell you, if any of you are hesitant to purchase this addon listen to me. WORTH EVERY PENNY AND THEN SOME!! Thank you Louie for your outstanding customer service and at 64, I have learned from you and Order Desk. The Best of the Best!! Carl Rancher's Prime

Rancher's Prime
United States
Time spent using app: Over 1 year
Order Desk replied April 13, 2021

Carl, your kind words made us smile this morning. Thanks for your thoughtful review, and of course for using Order Desk!

About this app

Launched

July 02, 2015

Languages

English

Integrates with

Amazon, Foxy, Etsy, WooCommerce, EasyPost, Squarespace

Built by Order Desk

About Order Desk

1 app

5 average rating

7 years building apps for the Shopify App Store

Support

Send a message

support@orderdesk.com

More apps like this

4.6 out of 5 stars 34 total reviews Free to install
Logistics platform with national and international shipments
5.0 out of 5 stars 1 total reviews Free to install
Leopards courier services integration for parcel bookings
No reviews 0 total reviews Free
Multichannel inventory synchronization and order processing