Order Editing | Upsell

Order Editing is a game changer. It's saved our customer service team 800 support tickets, running profitable just on upsells, and saved 500 customers from having their products to the wrong place... all in just 60 days.

Can't believe this isn't a native Shopify feature.

Onboarding and personal attention to us as merchants from the founders is fantastic and nothing is too hard for Hamish and the team.

Absolute legends.

Great app & great support.

We added Order Editing to a range of our websites and saw immediate results. The time saved across customer service amends to address', customer baskets, and delivery methods is invaluable during Q4. I'd thoroughly recommend this app. This is a staple in our Trailberg tech stack now.

We were struggling with Order Updates not happening on time and customers being unhappy when that happend. This app fixed that for us. Was super easy to install, the tech team was brilliant, they got us up and running in 1 meeting. Love the App and the Team. Highly recommend.

Order editing has saved us an insane amount of time and customers made use of it the same day we installed it.

The team can focus more time on processing orders rather than small requests from customers when they want to change order details/items.

Customers have also made use of the upsell feature (putting more cash in our pocket with 0 effort).

Every Shopify website should be using Order Editing. Simple as.

Order Editing has been a game-changer for us. It was seamless to integrate with step-by-step support of the Order Editing team. Not only has it helped our inbox, it puts the power back in the hands of the customer, so that panicked realization of the wrong address or size, can quickly and seamlessly be handled without having to wait for a response from CS. The bonus is the easy upsell post-purchase without feeling pushed on the customer! Easy 5 stars.

A dream come true for a small / mighty team! Super easy setup, and I love the ability to upsell customers while providing an easy self-service option to make last minute order changes.

Amazing customer support

Works perfectly. Great experience for the merchant, even better for the customer. Highly recommend this app.

WOW! Great App - and unbelievable support. Fast to respond, 24/7 it felt like. Great results from the app and such good support