Order Editing | Upsell

This app has been a total game-changer for us. In just a month, we’ve cut down on customer support tickets, saved money on canceled orders, and even unlocked a new stream of upsell revenue—all without adding extra friction to the customer experience. It’s rare to find a tool that improves both efficiency and revenue at the same time, but this one delivers. Excited to see how much more we can get ...

We've been using the app for a couple of months now, the team were really helpful and hands-on on getting us set up and since then are happy to help us tweak the settings to perfect the service this app offers for our customers.

Customers are able to easily edit their address for a short period after they place the order, and even add new products.

It's been really great so far.

Order Editing is one of those HERO apps everyone NEEDS! Order Editing puts the power in our customer hands, elevating stress on our support team for easier fixes such as address updates, saving the customer time, and freeing up operational bandwidth. A seamless app, with thoughtful and lovely UI, Order Editing is a power house that I don't see slowing down anytime soon. The cherry on top? They ...

Finally one of those apps that just make sense to have.

Lowers operational workload, provides more control over orders to customers - and even has nice upselling on top. Great tool.

Awesome team too - nice and responsive, ready to help and build your perfect setup. Thanks Hamish and the Order Editing team!

Order Edit has been a game-changer for us. Customers, now, can edit their orders without needing to contact support, which has cut down tickets for change requests, product edits, and as a plus, is the only option I was able to find, that offers multicurrency upsells!

The app is super easy to use, and the team behind it is fantastic—always responsive and happy to help fine-tune things to fit our ...

Great app for editing orders quickly without involving customer service and lengthy back-and-forths.

We've seen our negative reviews go down, and a real surge of positivity towards the checkout process as a result.

Thanks, Order Editing.

The Order Editing app has been brilliant for our brands, it's allowed customers to self serve address updates & contact information updates.

The Order Editing team are really responsive and have helped us setup the flows required to disable editing when orders enter our production systems.

I would definitely recommend!

This app has really helped us decrease customer tickets for cancellations and address updates. Even better, the Order Editing team makes it seamless to install and their support is top-notch. I barely have to touch the app, so its self-sustaining nature takes even more off my plate as head of CX. Couldn't recommend more!

This app is a game-changer! It lets customers easily edit their own orders, saving us time and improving their experience. The team behind it is fantastic—responsive, helpful, and truly dedicated to their users. Highly recommend it for stores looking to offer seamless self-service options!

We onboarded Order Editing before Black Friday to enable customers to edit their orders post-purchase and reduce inquiries to our customer service team. The app has been fantastic since implementation—easy to use and effective. The support team has been very helpful and responsive, ensuring a smooth onboarding process and ongoing success. Highly recommend!