Avis (164)
Note globale
5
Affiner
-
Par note
7 août 2024
This app would be great if it actually worked. We had multiple customers cancel their orders and have it NOT come through on the back end, so we shipped the orders anyway. I reached out to customer support and was told it was fixed, only to have it happen again.
This has cost us hundreds of dollars in product that isn't returned to us, and the cost of shipping/returns for the customers that DID ...
Mighty + Bright
États-Unis
6 mois d’utilisation de l’application
Order Editing a répondu
15 août 2024
Hi Sara, It's Hamish - the founder. I'm sorry that we failed to cancel orders in Shopify for you.
It's our responsibility to make sure your app is setup correctly. Worse ...