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Super helpful set up, really looking forward to seeing how the customer uptake is. Support was outstanding.
Absolutely the best to work with! Hamish went above and beyond to ensure and continue to ensure we are doing everything to enhance the experience for our customers! They are the BEST!!!!
Hamish, Keira, and the rest of the Order Editing team have changed the game.
Our Customer Service team noticed a huge drop in tickets during a recent sale. Do you know why? Because customers didn’t need to contact us to cancel or change their orders anymore!
Fantastic App, that reduces your customer service.
Hamish is super helpful with the onboarding and set up
Cheers Rhonda
A dream come true for a small / mighty team! Super easy setup, and I love the ability to upsell customers while providing an easy self-service option to make last minute order changes.
Very simple to install and does the job and more. Great support from the OrderEditing team if you have questions. This APP saves us lots of time correcting orders manually.
Can highly recommend this to any Shopify implementation.
Excellent technology and customer service, highly recommend!
Awesome app! Amazing assistance. Highly reccomended
There is no reason for a brand to not use and benefit from this app. It's an easy, immediate experience for our customers (which they love), our support department receives half as many tickets, and every day I'm notified that customers are adding more and more products to their order after they've purchased. The post-purchase upsell emails the app automates are too good.
Order Editing not only saved us thousands of dollars in support costs, it grew our average order value too. Hamish and Keira easily integrated with our 3PL and put our customer portal in all Shopify emails and like night and day we never received an order change request. The founders also created an upsell email automation that saw us offering discounts on a second or third item hours after purchase, customers paid for the extra item and it was added to the original order. WAY too easy!