Recensioni (129)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
7 ottobre 2024

We were struggling with Order Updates not happening on time and customers being unhappy when that happend. This app fixed that for us. Was super easy to install, the tech team was brilliant, they got us up and running in 1 meeting. Love the App and the Team. Highly recommend.

Ghost Golf
Stati Uniti
Circa un mese di utilizzo dell’app
14 novembre 2024

Great app, easy integration and saves CS tickets as well as being a great upselling tool!

oneskee-ltd-us
Regno Unito
8 mesi di utilizzo dell’app
14 novembre 2024

OrderEditing has been implemented (which was super easy with the help of Hamish and the team), and configured within the hour, on both our stores, UK and EU.

It does what it says on the tin, allows customers to make adjustments to their order. We have almost made 1k from customers editing their order in less than a month. This is without us even adding the upsell feature, so for now. Win win!

Thanks

Anthony

BullyBillows Europe
Cechia
2 giorni di utilizzo dell’app
18 novembre 2024

Order editing has been a game changer for us, drastically reduced our customer service tickets and improved our customers experience massively!

Vanquish Fitness
Regno Unito
2 mesi di utilizzo dell’app
3 settembre 2024

Order Editing is a game changer. It's saved our customer service team 800 support tickets, running profitable just on upsells, and saved 500 customers from having their products to the wrong place... all in just 60 days.

Can't believe this isn't a native Shopify feature.

Onboarding and personal attention to us as merchants from the founders is fantastic and nothing is too hard for Hamish and the team.

Absolute legends.

TradeMutt
Australia
5 mesi di utilizzo dell’app
29 agosto 2024

We've needed an app like this for years, as edits are the main reason for contacting our CS team. As a gifting business, plans change, and customers have high expectations. This app enables the customers to take ownership of quick edits, leaving our CS team to help customers with more complex changes and requests. The team at Order Editing are so hardworking and quick to respond, and always making improvements to their app. The customisations with Flow are super easy to set up. Also saves the hassle and money of having to cancel an order to edit. All round great app, customisable to your business.

Cutter & Squidge
Regno Unito
Circa 2 mesi di utilizzo dell’app
18 novembre 2024

We added Order Editing to a range of our websites and saw immediate results. The time saved across customer service amends to address', customer baskets, and delivery methods is invaluable during Q4. I'd thoroughly recommend this app. This is a staple in our Trailberg tech stack now.

Trailberg
Regno Unito
19 giorni di utilizzo dell’app
21 ottobre 2024

Absolute gamechanger for our business. Cut down our CS hours.

Girls Get Off
Nuova Zelanda
9 mesi di utilizzo dell’app
5 settembre 2024

We've been using the Order Editing Shopify App and couldn't be happier with the results! The app is an absolute game-changer for our store. It’s a much-needed solution that every Shopify store should consider.

What really stood out was the incredible support from the team, especially Kiril. They went above and beyond to help us get everything set up, and they did it in record time. Their responsiveness, expertise, and dedication ensured that our implementation was smooth and stress-free.

If you're looking for a reliable, effective, and user-friendly order editing app, look no further. This app has been a fantastic addition to our store, and we highly recommend it!

Plug
Stati Uniti
16 giorni di utilizzo dell’app
26 ottobre 2024

Fantastic, saves heaps of time not having to update customer addresses!

Rig Mate
Australia
5 mesi di utilizzo dell’app