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How has no one thought of this amazing idea before! Hamish and Kiera went above and beyond helping us set everything up.
In only 2 months they have saved us 3900 tickets and $12k in upsell revenue.
ABSOLUTE NO BRAINER
10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.
We launched this app on Oct 15th, it is now Dec 3rd and 3.5k of our customers have self-serviced their orders in that time. That is a whopping number of customers that didn't need to reach out to our customer service team, and the upsells we've enabled are the icing on the cake.
A genius bit of software, run by some truly inspirations people, who are responsive and attentive. Installing this app is a no-brainer. Truly.
This app is so helpful in reducing support tickets related to cancelling order, editing incorrect addresses, or last minute decisions to add more products. Hamish and Karil are extremely responsive if any questions or issues arise. Would highly recommend this app.
Customer service is amazing and the app is even better, save's so much time for our team. Every Shopify store should have this app.
Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time. Will recommend
What an incredibly useful app! The functions it provides make life easier for us and for our customers making it a win:win for all.
So grateful for the great minds behind this app. It used to be a real pain to address last-minute changes in orders or mistakes in delivery addresses. Hamish and the team have been incredibly helpful with the app setup. Thank you heaps, and well done on solving a significant pain point for e-commerce businesses!
Great app, thoroughly recommend for every store. Support is amazing. ROI is great.
Super helpful set up, really looking forward to seeing how the customer uptake is. Support was outstanding.