Omtaler (53)

Samlet vurdering
5
Antall per vurderingsnivå
  • 100 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
8. april 2024

This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.

Rainier Watch
USA
3 måneder bruker appen
21. mai 2024

Love this app - so easy to allow customers to edit their order post-purchase!

Skinny Mixes
USA
4 måneder bruker appen
21. mai 2024

Hamish has been so attentive with assisting us with setting up the Order Editing platform on our store. We've been searching for something to cut down our customer service time and THIS IS IT!
It automates so many of the queries we were receiving every day, especially after a weekend which is making the biggest difference to our efficiency! Thanks Hamish!

Grahams Natural USA
Australia
14 dager bruker appen
1. april 2024

The Order-Editing app has been a game-changer for us.

Hands-On Founders: The team behind this app is incredibly engaged, offering personalized support and continuously improving the app based on user feedback. It's clear they're dedicated to making this tool as helpful as possible.|

Customer Service Impact: Our customer service workload has significantly decreased since we started using Order-Editing. This has allowed our team to focus on providing more in-depth support where it's truly needed, improving our overall customer satisfaction.

Flexible and Customizable: The app offers great flexibility, allowing us to tailor the editing rules to fit our specific needs, including cancellations and refunds. The developers are responsive to feedback and quick to implement requested features, which has made a huge difference for us.

In short, if you’re looking to streamline your order management process and reduce customer service tickets, this app is worth checking out. It’s made our operations more efficient and adaptable to our unique requirements.

Threadheads
Australia
Rundt 2 måneder bruker appen
11. mars 2024

Kiril and Hamish have given the most amazing customer support since we first started using the app which was quite a while ago now. They have added features we suggested and helped with coding of things too. The app has made such a difference in just fielding the 'can I make a change?' requests and has the added bonus of upselling the customer at the same time. Brilliant!

Butler Diaries
Australia
6 måneder bruker appen
30. april 2024

Order Editing has been game changing for our business! We went from dozen tickets a week from customers inputting their shipping address to only 1-2 per month. Hamish and team had been super responsive and helpful with implementation and support throughout! Highly recommend!

The Mixologer
USA
27 dager bruker appen
9. juni 2024

Has saved us so much time with customer service. Such an easy way for our customers to make changes to their orders :)

Yours Only
Australia
27 dager bruker appen
3. april 2024

Great app that helped us streamline and resolve some of our operational pain points. Happier customers and happier customer support team. The founders were extremely helpful in making sure we got everything set up perfectly.

The Bead Chest
USA
3 måneder bruker appen
7. mai 2024

Hamish reached out as soon as we installed Order Editing and set it up right away for us before I even had time to look at the app. The service and eagerness to get us set up and ready to roll is something I have never experienced with any other app. Thanks team!

Pawfect Pals
Australia
4 dager bruker appen
25. april 2024

10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.

Number Six
Storbritannia
17 dager bruker appen