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10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.
Customer service is amazing and the app is even better, save's so much time for our team. Every Shopify store should have this app.
This app is so helpful in reducing support tickets related to cancelling order, editing incorrect addresses, or last minute decisions to add more products. Hamish and Karil are extremely responsive if any questions or issues arise. Would highly recommend this app.
Best of the best. Empowering customers to self serve is a no brainer in today's world. Save your team time, eliminate the mundane repetitive work for your people, and create a win/win/win situation! This app literally pays for itself. The Order Editing team puts the cherry on top with best in class support to ensure that you're getting the most out of their platform. Can't recommend enough!
This app is amazing and saves a ton of time and effort. We wanted to find a way to streamline our customer support process ahead of launching our new store and found this by chance. It's a clear, super accessible and elegant solution that allows our customers to edit their orders and provides us with an extra upsell opportunity. Keira has been a great help with getting set up with the app! Big thanks. Highly recommend
Onboarding was a breeze. Initially there were some bugs, but Hamish and team managed to iron those out fairly quickly. It's easy to utilise and reduce support tickets.
Highly recommended.
How has no one thought of this amazing idea before! Hamish and Kiera went above and beyond helping us set everything up.
In only 2 months they have saved us 3900 tickets and $12k in upsell revenue.
ABSOLUTE NO BRAINER
Amazing App & brilliant help in a seemless set up.
Great app, thoroughly recommend for every store. Support is amazing. ROI is great.
Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time. Will recommend