Order Editing | Upsell

Order Editing is a no-brainer. Has been hugely helpful to give customers self-serve access to their order after checkout, and reduce the associated CX workload. Kiera and Hamish have been super fast at implementing feedback and creating a tailored solution to meet our needs and particular WMS set-up. Highly recommend to brands of all sizes.

Great product, easy set up - excellent customer support.

What an incredibly useful app! The functions it provides make life easier for us and for our customers making it a win:win for all.

We are loving this addition to our store. It has cut our Customer Service order editing by over 90% and bein able to upsell through this email has been a huge win for us! The team are super helpful with setup and ongoing support. Highly recommend.

Customer service is amazing and the app is even better, save's so much time for our team. Every Shopify store should have this app.

Hamish set us up right away and was very helpful with initial support. I would highly recommend this app, based on this alone. I'm looking forward to seeing this cut down on support tickets and achieve an ROI with upsells/edits.

10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.

This app is so helpful in reducing support tickets related to cancelling order, editing incorrect addresses, or last minute decisions to add more products. Hamish and Karil are extremely responsive if any questions or issues arise. Would highly recommend this app.

Onboarding was a breeze. Initially there were some bugs, but Hamish and team managed to iron those out fairly quickly. It's easy to utilise and reduce support tickets.

Highly recommended.

This app is amazing and saves a ton of time and effort. We wanted to find a way to streamline our customer support process ahead of launching our new store and found this by chance. It's a clear, super accessible and elegant solution that allows our customers to edit their orders and provides us with an extra upsell opportunity. Keira has been a great help with getting set up with the app! Big thanks. Highly recommend