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Not only is the app amazing, but the support is phenomenal. I've had multiple calls with the founder and they react to each of my requests. Definitely the best app I've seen for Shopify hands down.
This app is genuinely a game changer. On top of the great feature the implementation and support were impeccable. Highly recommend for any business looking to streamline order management.
OrderEditing has been a gamechanger; not just in reducing tickets for the Customer Service team, but also in time spent manually changing/cancelling orders by the Operations team. Great app with an even greater team to work with - thanks to Hamish, Keira & co for continuously looking at ways to improve functionality, enhance the user experience, and making our suggestions into features! It's hard ...
Best of the best. Empowering customers to self serve is a no brainer in today's world. Save your team time, eliminate the mundane repetitive work for your people, and create a win/win/win situation! This app literally pays for itself. The Order Editing team puts the cherry on top with best in class support to ensure that you're getting the most out of their platform. Can't recommend enough!
Really impressed with the guys from Order Editing. Perfect solution to an issue faced by every merchant and they're always on hand to chat through any issues or questions on Slack. Hope to see even more functionality come to the app next year. Really happy with the tool so far and would recommend!
Hamish was really great to deal with, and helped get us set up very quickly and seamlessly. We've had no issues with the app. It's helped reduce customer service tickets and I would recommend it to any ecommerce store.
OrderEditing has help us reduce tickets and drive revenue. It was great off the shelf, and only got better as we worked with the OrderEditing team to customize the app to our company's specific needs. Quick and seamless integration with tons of features and functionality built in.
No brainer for our team. Saves our customer support team a massive amount of time, and frees them up to better service our customers for more complex issues. Address editing in particular has become almost non existent as customers can self service this.
Hamish & the team have created a great, simple product, that really should be built into Shopify natively. The team have worked closely with ...
This order editing app has been a game-changer for our business! One of the standout features is the editing window it provides to our customers after they place an order. It’s ideal for those last-minute adjustments, whether they want to add an item, change quantities, or correct any delivery details. Our customers appreciate the flexibility, and it’s improved their shopping experience with us ...
It's the app we've been looking for to help both our CS & operations team. Very thoughtfully engineered and support/onboarding has been great. The team proactively seeks out merchant feedback, and more importantly has implemented some adjustments to ease our business use cases. Highly recommend!