Recensioner (159)

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
18 oktober 2023

Letting customers edit their own orders instead of creating a support ticket is the biggest no-brainer. This app saves us so much precious time. The ability to upsell customers a few hours after purchase is the cherry on top. It's super easy to set up too.

The FlatPack Company
Nya Zeeland
3 månader användning av appen
28 februari 2024

So grateful for the great minds behind this app. It used to be a real pain to address last-minute changes in orders or mistakes in delivery addresses. Hamish and the team have been incredibly helpful with the app setup. Thank you heaps, and well done on solving a significant pain point for e-commerce businesses!

Pinc Wellness
Australien
2 månader användning av appen
22 januari 2024

Order Editing is a no-brainer. Has been hugely helpful to give customers self-serve access to their order after checkout, and reduce the associated CX workload. Kiera and Hamish have been super fast at implementing feedback and creating a tailored solution to meet our needs and particular WMS set-up. Highly recommend to brands of all sizes.

Moodi
Nya Zeeland
2 månader användning av appen
31 augusti 2023

I can't believe that I no longer have to spend hours out of my week editing orders for customers, it seems too good to be true!

Glass Prophets
Australien
Ungefär 2 månader användning av appen
9 februari 2024

Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time. Will recommend

Windflower Florist
Singapore
29 dagar användning av appen
10 januari 2024

This app is amazing and saves a ton of time and effort. We wanted to find a way to streamline our customer support process ahead of launching our new store and found this by chance. It's a clear, super accessible and elegant solution that allows our customers to edit their orders and provides us with an extra upsell opportunity. Keira has been a great help with getting set up with the app! Big thanks. Highly recommend

MoLove®
Tyskland
24 dagar användning av appen
14 januari 2025

Namie Home
Storbritannien
25 dagar användning av appen
27 oktober 2024

Fox & Fallow
Australien
14 dagar användning av appen
3 september 2023

The Pinnacless
Malaysia
7 månader användning av appen