OrderEditing.com

Order editing has saved us an insane amount of time and customers made use of it the same day we installed it.

The team can focus more time on processing orders rather than small requests from customers when they want to change order details/items.

Customers have also made use of the upsell feature (putting more cash in our pocket with 0 effort).

Every Shopify website should be using Order Editing. Simple as.

Such a good app. Specially the customer support is amazing and very responsive. I highly recommend this app.

Absolutely the best to work with! Hamish went above and beyond to ensure and continue to ensure we are doing everything to enhance the experience for our customers! They are the BEST!!!!

There is no reason for a brand to not use and benefit from this app. It's an easy, immediate experience for our customers (which they love), our support department receives half as many tickets, and every day I'm notified that customers are adding more and more products to their order after they've purchased. The post-purchase upsell emails the app automates are too good.

Order Editing not only saved us thousands of dollars in support costs, it grew our average order value too. Hamish and Keira easily integrated with our 3PL and put our customer portal in all Shopify emails and like night and day we never received an order change request. The founders also created an upsell email automation that saw us offering discounts on a second or third item hours after purchase, customers paid for the extra item and it was added to the original order. WAY too easy!

I can't believe that I no longer have to spend hours out of my week editing orders for customers, it seems too good to be true!

I personally would say as consumer myself this app is every customer life saver. It saves time and eliminates worry for customers who place a quick order but forget and essential information like a phone number to track. This app would literally set any business apart and make them more efficient and effective and also truthworthy.